Christopher N. Mongno
Saint Augustine,Florida
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Physical Therapy industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
11
11
years of professional experience
Work History
Physical Therapist Assistant
CORA Physical Therapy
Saint Augustine, Florida
05.2021 - Current
- Communicated with physicians to provide updates on patient care.
- Worker's Compensation Coordinator
- Safety Compliance Ambassador
- Performs Patient Service Coordinator responsibilities
- P.O.E.T.s Evaluations
- Clinical Mentor to Mentee
Board of Directors Member
HOA For Arbors At Valencia
Saint Augustine, Florida
02.2022 - Current
- Collaborated with 4 other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Attended public hearings to gain community input.
- Member or Architecture Committee
- Board Certified
Physical Therapist Assistant
S.T.A.R.S. Northwell Health
Massapequa, NY
06.2016 - 05.2021
- Consistent Press Ganey score of 100% likelihood to recommend.
- Employee of the Quarter chosen from 14 facilities.
- Fostered Orthopedic Doctor and Physical Therapist relationships resulting in increase referrals.
- Presented on Health of Runners at Northwell Health Symposium.
- Responsible for preparation of payments for deposit
- Developed clinical rehabilitation aide competency.
Education
BBA - Business Administration
Southern New Hampshire University
Hooksett, NH10.2023
Associate of Applied Science - Physical Therapy Assistant
Suffolk County Community College
Selden, NY05.2011
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NYSkills
- Highly motivated
- Strong interpersonal skills
- Excellent Team Player
- Analytical Problem Solver
- Open-minded and Adaptable
Timeline
Board of Directors Member
HOA For Arbors At Valencia
02.2022 - Current
Physical Therapist Assistant
CORA Physical Therapy
05.2021 - Current
Physical Therapist Assistant
S.T.A.R.S. Northwell Health
06.2016 - 05.2021
BBA - Business Administration
Southern New Hampshire University
Associate of Applied Science - Physical Therapy Assistant
Suffolk County Community College
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College