Summary
Overview
Work History
Education
Skills
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CHRISTOPHER TORRES

CHRISTOPHER TORRES

Sales Management
Helotes,Texas

Summary

Powersports Sales Manager with more than 20 years of Work day experience seeking to demonstrate my knowledge, Military experience, customer satisfaction, team leadership & mentorship, negotiations, relationships building, business values, top of mind awareness, while using “best practices” honest leadership, elevating network's efficiency, effectiveness through operations, creative solutions, communication, professionalism while maintaining excellence as a individual, a coach, for my teams, customers, my employer, and my family. With over 10 years as Senior Manager and directing, Managing, and Overseeing 3 profitable retail stores has given me the skills to advance my career and better myself to succeed.

Overview

24
24
years of professional experience

Work History

SALES MANAGER

KENT POWERSPORTS
SELMA, TEXAS
08.2012 - Current
  • Operations of six major manufactures and a award winning dealership, dealer of the year for the last ten years.
  • Plan and execute strategies to drive marketing, sales, and a clear path of transparency
  • Trains new team members on sales best practices, sales process
  • Mentors greatness through counseling and feedback of, goal setting, guidance, customer satisfaction, holding pro t, formatting customers, and the overall customer experience
  • Mentors greatness through counseling, teaching, coaching, motivating and feedback of goal setting, guidance, customer satisfaction, customer service and the overall customer experience and taking every opportunity to give back to my team, employer, and customers
  • Managing store operations of three pro table retail locations to ensure extraordinary customer experiences, exceptional customer service
  • Management team members Operations and Enablement across dealership Department to drive growth through operational e ciency and skill development Manages customer lifecycle strategy and customer retention initiatives
  • Drives dealer pro tability through strategy management and communication with the sales team and other dealership departments
  • Coordinates communication and management of dealer media and events including boat shows, riding schools, bike nights, special events, social media and season promotional specials Directly responsible for dealer e ciencies, customer service, inbound calls, customer retention, with excellent communication Highly pro cient in dealer systems including manufacture help desk, ancé companies help desk from all manufacturers, exceptional track record of successfully growing, developing, maintaining our stores as we keep evolving
  • Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization
  • Cials and sta f members
  • Set prices and credit terms for goods and services, based on forecasts of customer demand
  • Managed movement of day-to-to sales, service, parts, showroom oor activities and ensure e ciency, e fectiveness, sustainability of operations, and provide customers satisfaction to have long term relationships
  • Developed departmental objectives, budgets, policies, procedures, strategies, and studied other dealerships trends to be able to stay competitive in the market
  • Organized and guided activities such as sales promotions requiring coordination with other department managers.

SALES MANAGER/TEAM LEADER

ALAMO CYCLE PLEX
SAN ANTONIO, TEXAS
10.2001 - 07.2012
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Led employee relations through effective communication, coaching, training and development.
  • Met with clients to maintain communication to enhance teams' execution on new products.
  • Facilitated meetings to communicate team performance goals and results.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.

BMSN3

United States Navy, USN
Norfolk, VA
01.1999 - 10.2001
  • Assisted vessel leadership in developing drills and procedures for on-board emergencies and implementing training procedures for crew members.
  • Reviewed mission requirements and identified appropriate equipment to achieve goals.
  • Communicated instructions for tasks clearly and concisely to promote comprehension.
  • Entered water immediately to pull struggling swimmers to safety.

Education

Hereford High School
Hereford, TX

Skills

    Customer Service & Relationship Building

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

IF THEY KNOW LIKE AND TRUST YOU THEY WILL BUY FROM YOU NO MATTER THE PRICE

Interests

Sales Manager

General Manager

Operations

Director

Timeline

SALES MANAGER

KENT POWERSPORTS
08.2012 - Current

SALES MANAGER/TEAM LEADER

ALAMO CYCLE PLEX
10.2001 - 07.2012

BMSN3

United States Navy, USN
01.1999 - 10.2001

Hereford High School

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CHRISTOPHER TORRESSales Management