Christopher Ryan Cherestal
North Miami,FL
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Protection Specialist
Ross Dress For Less
03.2023 - Current
- Conducted thorough investigations into incidents of theft or fraud, gathering evidence and working with law enforcement as necessary.
- Worked closely with other departments within the store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
- Assisted customers with hard tags left in their bags during checking before they walk out of the store.
- Fostered a culture of accountability among staff members by consistently enforcing company policies related to theft prevention, reporting discrepancies, and adherence to safety protocols.
- Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
- Provide a visible presence at the store entrances and exits, while greeting customers and relaying information to employees and managers as needed.
- Ensured a safe shopping environment for customers by identifying potential safety hazards and taking corrective action.
Personnel Security Assistant
House Of The Living God
06.2021 - 08.2023
- Collaborated with other departments to address any potential security concerns or breaches, upholding company-wide safety standards.
- Improved overall compliance rates by closely monitoring church staff members and attendants to established personnel security protocols.
- Demonstrated flexibility and adaptability by adjusting to changes in service schedules or pastoral staff transitions with ease and professionalism.
- Served as a liaison between various departments during inter-agency meetings to address pressing personnel security issues collaboratively.
- Developed strong interpersonal relationships within the congregation through active listening skills and empathetic communication techniques.
- Maintained confidentiality when handling sensitive information regarding congregants'' personal lives or struggles.
- Handled emergency situations calmly and efficiently while prioritizing the safety of all involved parties.
Education
High School Diploma -
North Miami Senior High School
North Miami, FL06.2024
Skills
- CCTV Monitoring
- Incident Reporting
- Physical Security Measures
- Investigative abilities
- Fire Safety Knowledge
- Emergency response training
- Loss prevention strategies
- Detail Oriented
- Theft Prevention
- Surveillance techniques
- Critical Thinking
Certification
- Licensed Security Officer - Type D
- Statewide Firearm License - Type G
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Store Protection Specialist
Ross Dress For Less
03.2023 - Current
Personnel Security Assistant
House Of The Living God
06.2021 - 08.2023
High School Diploma -
North Miami Senior High School
Similar Profiles
Phylis CovingtonPhylis Covington
Loss Prevention Associate at Ross Dress For DressLoss Prevention Associate at Ross Dress For Dress
Darien JohnsonDarien Johnson
Sales Associate at Ross Dress for LessSales Associate at Ross Dress for Less
Spring ReedSpring Reed
Cash Office Associate at Ross Dress for LessCash Office Associate at Ross Dress for Less
Asia GibsonAsia Gibson
Cashier at Ross Dress for LessCashier at Ross Dress for Less
Shantrice GrantShantrice Grant
Fleet Manager/Driver at Mobile Billboard MiamiFleet Manager/Driver at Mobile Billboard Miami