Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Group Supervisor
Walgreens Boots Alliance
710 Ovilla Rd; Waxahachie, TX 75165
04.2015 - Current
Job Verification Number 1-800-367-5690 code10105
Supervises a group of team members in a designated department in a
distribution center (DC).
Monitors team members' productivity and work
quality, and manages performance using the tools available including
progress summaries, retraining, job performance assessment, performance
improvement plan and other disciplinary actions as needed.
Leads team members in a designated department and performs daily team
member functions, including but not limited to picking, stocking, loading, and
receiving.
Motivates team members' performance for productivity and
quality.
Promotes a safe environment as well as meets safety requirements
complying with company policies and regulations set forth by Walgreens and
various government agencies concerning safety, environmental handling of
products, packaging and any other related items.
Monitors team members for compliance with Company policies, programs,
procedures.
Follows the guidelines of authorized, budgets, laws, and good
business ethics.
Ensures compliance with Safety Program requirements.
Mentors team members through on-the-job training.
Performs new team
member department orientation, including completion of training checklists.
Assists with 15 minute Observe, Coach, and Recognize (OCRs) sessions,
as necessary.
Creates a continuous improvement culture, actively participates in the LEAN
initiatives in order to improve processes and continually drive out waste.
With management direction, establishes, builds and cultivates morale and
engagement of team members.
Encourages team member participation in
workplace activities and events.
Recommends operational, and workforce activities and practices
improvements to management, identifies necessary equipment and systems
corrections within the area of responsibility.
Maintains good working relationships and cooperates actively with all levels
and areas of management to ensure that the objectives of the department
and company are met.
Communicates essential information to workforce to enforce divisional
policies and guidelines.
Temporary Worker (Split Case Picker)
Personel Services (Temp to Hire for Walgreens)
Waxahachie, TX
02.2015 - 04.2015
Use of pick-to-light system to fill orders.
Ability to meet productivity goals.
Associate
Kohl's E-Fulfillment Center
Desoto, Tx
10.2014 - 09.2015
Use of RF scanner to confirm orders from line.
Pick orders.
Fill orders that were not completed.
Manifest orders that are due in our department.
Research and correct troubled orders.
Detention Officer II
Coconino County Sheriff's Office Civilian
03.2008 - 09.2014
Maintained the custody and control of 50-125 inmates housed in minimum to maximum security units
Directed the activities of inmate crews working on maintenance of facility.
Completed intake paperwork, fingerprints and searches.
Made rounds at specified intervals and conducted head counts and roll calls.
Booked new inmates into facility and processed inmates for release.
Received and accounted for personal possessions.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Issued cleaning supplies, comfort items, laundry and all basic meals.
Tracked inmates through head counts, visitor logs and scheduled activities.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Responded to inquiries from the public, other staff, inmates and visitors.
Notified victims of upcoming inmate releases.
Observed behavior of residents individually and in groups.
Built solid relationships with staff and residents to help keep the institution safe and secure.
Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
Detention Support Specialist
Coconino County
Flagstaff, AZ
08.2000 - 01.2005
Data Entry.
Training of new DSS.
03.2009
04.2009 - 08.2014
Sales Clerk
Ruff's Sporting Goods
Flagstaff, AZ
05.2009 - 01.2013
Sales of Firearms and accessories.
Recording of Firearms in ATF logs.
Use of Cash Register.
Assisting in ordering of inventory.
Logging and checking in of inventory.
Interim Office Manager/Bookkeeper
LuAnn Roberts CPA
Flagstaff, AZ
05.2007 - 02.2008
Established use of Google Calendar for scheduling of employees and
conference room.
Caught office up on billing.
Researched information technologies for new building.
Established Quickbooks timer for employee time cards and customer billing.
Accounts Receivable and Invoicing
Bookkeeping using Quick Books 2005-2007 for clients as well as company.
Creation of Policies and procedures to create infrastructure of business.
Reconstruction of many forms and documents for a more professional
appearance.
Owner
CSH Enterprises
Flagstaff, AZ
08.2006 - 01.2009
Independent bail bond agent for Speedy Release Bail Bonds.
All aspects of running my own business.
Cad Technician/Crew Chief
Vaughn Land Surveying
Tempe
03.2005 - 08.2005
Use of Autocad 2000 for creation of ALTA's, Records of Survey and other
Land Surveying drafting.
Began as crew chief managing a crew of 3..
Education
Bachelor of Science - Business Administration: Computer Information Systems
Northern Arizona University
2014
Skills
Management information systems
Cost reduction strategies
Budgeting and forecasting
Process improvement
Quality assurance and control
Performance evaluations
Organized
Results-oriented
Dependable
Natural leader
Employee relations
Detail-oriented
Certification
Process Improvement: Walgreen's Yellowbelt in LEAN.
Timeline
Group Supervisor
Walgreens Boots Alliance
04.2015 - Current
Temporary Worker (Split Case Picker)
Personel Services (Temp to Hire for Walgreens)
02.2015 - 04.2015
Associate
Kohl's E-Fulfillment Center
10.2014 - 09.2015
Sales Clerk
Ruff's Sporting Goods
05.2009 - 01.2013
04.2009 - 08.2014
03.2009
Detention Officer II
Coconino County Sheriff's Office Civilian
03.2008 - 09.2014
Interim Office Manager/Bookkeeper
LuAnn Roberts CPA
05.2007 - 02.2008
Owner
CSH Enterprises
08.2006 - 01.2009
Cad Technician/Crew Chief
Vaughn Land Surveying
03.2005 - 08.2005
Detention Support Specialist
Coconino County
08.2000 - 01.2005
Bachelor of Science - Business Administration: Computer Information Systems