Christopher Turnesa
3rd Assitant
Stuart,FL
Summary
I am currently enrolled in Stage 1 of the PGA PGM program. Am a highly-motivated employee with deep desire to take on new challenges, relieving my boss of any stress possible. Hardworking and reliable. Goal oriented, positive, team player, excellent in member services. Will complete any task expected of me. Will thrive in any environment
Overview
14
14
years of professional experience
Work History
Outside Operations
Piper's Landing Yacht and Country Club
Palm City, FL
10.2021 - Current
- First tee starter, Organize members carts, Maintain range, chipping and putting areas meticulously.
- Supervised and managed daily operations of outside sales team, including scheduling shifts and assigning tasks.
- Monitored customer service levels to ensure quality standards were met or exceeded.
- Developed and implemented policies and procedures to improve operational efficiency.
- Conducted training sessions for new employees on company policy, safety procedures, and job duties.
- Resolved customer complaints promptly and professionally.
- Established strong working relationships with other departments within the organization to ensure smooth coordination between internal functions.
- Identified needs of customers promptly and efficiently.
Merchandise Associate
Lowe's Home Improvement
Stuart, FL
04.2021 - 10.2021
- Project supervisor, Building displays and setting special merchandise positioning
- Work directly with vendors to set products in desired locations improving sales.
- Engage and help customers find products they need.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Assisted customers in locating desired items and provided advice on product features.
- Ensured compliance with company policies regarding pricing and promotions.
Customer Service Representative
Lowe's Home Improvement
Stuart, FL
09.2019 - 03.2021
- Cashier / Customer Service Desk, Paint Pro.
- Managed client records, Set up client appointments, Performed customer service surveys, Provided policy and service information.
- Assisted customers with a warm and professional attitude, Answered general questions, Answered calls from customers
Outside Operations
Dye Preserve
Jupiter, FL
01.2016 - 01.2018
- Prepared golf course and members equipment for daily play.
- Setup Golf tournaments from the outside operations department.
- New member development through caddying specialty.
Manager
Turnesa Golf
White Plains, NY
01.2013 - 01.2015
- Ran day to day operations.
- Club sales, specializing in Mizuno and Taylor Made hard goods
- Golf club fitting, golf club repair.
- Inventory and payroll
- Scheduling and customer satisfaction
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Insurance Agent
Miller and Miller Insurance Agency
Hawthorne, NY
01.2010 - 02.2014
- Licensed P&C Insurance Broker, Managed over a 1 million dollar book of business.
- Worked directly with and under CEO.
- Sold complex business insurance and individual policies.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Advised customers on the best ways to minimize risks associated with their assets.
Education
Bachelor's in Business Management -
Iona College
05.2009
High school or equivalent in Business -
Archbishop Stepinac H.S.
06.2004
Skills
- Microsoft Excel
- Microsoft Office
- Jonas
- Inventory
- Retail Sales
- Merchandising
- Golf Club Sales
- Training
- Scheduling
- Customer Service
- Golf Course Management
- Golf Course Operations
- Golf Course Maintenance
- Golf Course Setup
- Golf Club Fitting
- Golf Club Repair
- Business Relationships
- Project Supervision
- Member Services
- Member Development
- Community Relations
- Operations leadership
Languages
English
Native/ Bilingual
Spanish
Limited
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You don't have to be great to start, you just have to start to be great!
Craig Miller
Timeline
Outside Operations
Piper's Landing Yacht and Country Club
10.2021 - Current
Merchandise Associate
Lowe's Home Improvement
04.2021 - 10.2021
Customer Service Representative
Lowe's Home Improvement
09.2019 - 03.2021
Outside Operations
Dye Preserve
01.2016 - 01.2018
Manager
Turnesa Golf
01.2013 - 01.2015
Insurance Agent
Miller and Miller Insurance Agency
01.2010 - 02.2014
Bachelor's in Business Management -
Iona College
High school or equivalent in Business -
Archbishop Stepinac H.S.
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