Summary
Overview
Work History
Education
Skills
Timeline
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Christoria Rhodes

Riverdale,GA

Summary

Accomplished Site Manager at Salient Defense Group, adept in collaborative team management and site safety. Enhanced project efficiency by implementing streamlined processes, achieving milestones ahead of schedule. Proven track record in problem-solving and quality assurance, reducing safety incidents by 30%. Skilled in strategic planning and relationship building, fostering client satisfaction and team productivity.

Overview

22
22
years of professional experience

Work History

Site Manager

Salient Defense Group
10.2023 - Current

Managed daily site operations, ensuring compliance with safety protocols and project timelines.

  • Coordinated with subcontractors to streamline workflow and enhance communication across teams.
  • Conducted regular site inspections, identifying potential hazards and implementing corrective measures.
  • Oversaw equipment maintenance schedules, improving reliability and reducing downtime on-site.
  • Developed training materials for new staff, enhancing onboarding processes and operational efficiency.
  • Implemented quality control procedures, ensuring adherence to project specifications and client standards.
  • Facilitated weekly team meetings to discuss progress, address challenges, and align objectives.
  • Analyzed project workflows, identifying areas for improvement and recommending process enhancements.
  • Conducted regular site meetings with team members, fostering
  • open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Assumed responsibility for personnel deployed to work site.
  • Oversaw all daily office operations and equipment maintenance.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Maintained records and logs of work performed and materials and equipment used.
  • Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Monitored, coached, and supervised team of 54 employees in 2 plus years.
  • Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Created weekly and monthly reports and presentations for management team.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
  • Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
  • Oversaw daily site operations to ensure compliance with safety protocols and project specifications.
  • Coordinated schedules and resources for construction activities, optimizing workflow efficiency.
  • Managed subcontractor performance, ensuring adherence to project timelines and quality standards.
  • Inspected cleanliness of common areas and offices.
  • Oversaw resolution of construction challenges, applying technical expertise and creative problem-solving skills.
  • Achieved project milestones ahead of schedule, through meticulous planning and proactive issue resolution.
  • Enhanced site safety protocols, significantly reducing incident rates through rigorous enforcement and training.
  • Improved team productivity with targeted coaching and performance monitoring.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
  • Enhanced client satisfaction by delivering projects that consistently met specifications and quality standards.
  • Fostered culture of continuous improvement by implementing feedback mechanisms from staff and stakeholders.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.


Driver Supervisor

Enterprise Car Rental
04.2020 - 12.2023
  • Managed daily operations of driver fleet, ensuring adherence to safety protocols and service standards.
  • Trained and mentored new drivers on policies, procedures, and customer service excellence.
  • Coordinated vehicle maintenance schedules to minimize downtime and ensure reliability.
  • Oversaw route planning and optimization, enhancing delivery efficiency and customer satisfaction.
  • Implemented performance tracking systems for driver metrics, driving accountability and improvement initiatives.
  • Developed training materials focused on compliance and operational best practices for driver staff.
  • Collaborated with management to design strategies that improved overall fleet operations and reduced costs.
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
  • Developed clear expectations for driver performance, ensuring consistent quality across the team.
  • Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
  • Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
  • Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
  • Handled disciplinary actions when necessary while maintaining professionalism and fairness.
  • Enhanced communication between drivers and dispatchers through the implementation of effective scheduling systems.
  • Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
  • Analyzed data from GPS tracking systems and implemented changes accordingly based on findings.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.

CNA

Angels Care Home Health
01.2019 - 08.2019
  • Provided compassionate care to clients, ensuring comfort and safety during daily activities.
  • Assisted patients with personal hygiene, mobility, and nutritional needs to enhance quality of life.
  • Monitored vital signs and reported changes in patient conditions to nursing staff for timely interventions.
  • Implemented individualized care plans in collaboration with healthcare teams to address specific patient needs.
  • Maintained accurate documentation of patient progress and care activities in compliance with regulatory standards.
  • Conducted regular assessments of patient environments to ensure safety and accessibility for all individuals.
  • Advocated for patients' needs and preferences, promoting dignity and respect in caregiving interactions.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to hospice patients in hospital facility.

Public Safety Supervisor

Allied Universal Security
01.2007 - 06.2019
  • Supervised daily operations to ensure compliance with safety protocols and regulations.
  • Developed training programs for new staff on emergency response procedures and safety practices.
  • Conducted regular inspections of facilities and equipment to identify potential hazards.
  • Collaborated with law enforcement agencies to enhance community safety initiatives and strategies.
  • Implemented incident reporting systems to improve response times and documentation accuracy.
  • Led crisis management drills, enhancing team preparedness for emergency situations.
  • Analyzed safety data to identify trends and recommend process improvements for risk mitigation.
  • Mentored junior staff, fostering professional development in public safety standards and practices.
  • Championed the adoption of new technologies to improve overall efficiency in public safety operations and enhance situational awareness for supervisors.
  • Conducted thorough investigations into reported incidents, gathering evidence and working closely with law enforcement partners when needed.
  • Oversaw recruitment efforts for new hires while also managing employee retention through competitive benefits packages and fostering a positive work environment.
  • Boosted overall community satisfaction with public safety services by addressing concerns promptly and maintaining a visible presence in the area.
  • Implemented new training programs for staff to ensure the continuous improvement of skills and knowledge required for optimal job performance.
  • Enhanced public safety by implementing effective patrol strategies and coordinating with local law enforcement agencies.
  • Increased team productivity by conducting regular performance evaluations, providing constructive feedback, and guiding professional development efforts.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas on foot or by vehicle.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Applied principles of law enforcement and fire protection.
  • Coordinated with law enforcement agencies to respond to security incidents and emergencies.
  • Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
  • Managed a team of 10 to 12 guards on a daily bases.
  • Monitored surveillance cameras via CCTV regularly to detect any suspicious activity or policy violations.

Public Safety Officer

ADF SECURITY
01.2004 - 01.2007
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and addressing potential safety hazards.
  • Responded promptly to emergencies, coordinating with local law enforcement as needed.
  • Implemented safety protocols, enhancing response times during critical incidents.
  • Patrolled assigned areas on foot or by vehicle.
  • Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
  • Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
  • Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.
  • Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
  • Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
  • Conducted comprehensive risk assessments for events and facilities, implementing appropriate security measures to ensure public safety.
  • Attended public gatherings to maintain order.
  • Maintained high standards of public safety by enforcing local laws and regulations.
  • Improved public trust with consistent community engagement activities.
  • Enhanced community safety by conducting regular patrols in high-risk areas.
  • Played key role in emergency management operations, ensuring coordinated efforts during natural disasters.
  • Conducted thorough investigations into public safety incidents, compiling detailed reports for further action.
  • Fostered safer environment by identifying and addressing potential hazards in public spaces.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Monitored criminal activity in community to identify suspicious activity.
  • Handled citation and traffic violation paperwork.
  • Obtained information from arrested subjects to conduct debriefings.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Supervised crowds at busy events to prevent injuries and property destruction.

Education

Certificate of Technical Studies - Culinary Arts/ Prep Cook

Middle Georgia State College
Cochran, GA
01-2022

Certificate of Technical Studies - Hospitality

Middle Georgia State Collage
Macon, GA
12-2021

High School Diploma -

D. M Therrell High School
Atlanta, GA
06-2001

Skills

  • Collaborative team management
  • Site evaluation
  • Problem-solving
  • Quality assurance
  • Staff management
  • Management
  • Site coordination
  • Conflict resolution
  • Site safety
  • Site management
  • Project management
  • Multitasking and organization
  • Safety procedures
  • Customer relationship management
  • Flexibility and adaptability
  • Documentation and reporting
  • Cost estimation
  • Personnel management
  • Relationship building
  • Supply ordering
  • Strategic planning
  • Shift scheduling
  • Operations management
  • Analytical thinking
  • Inventory management
  • Procedures development
  • Safety monitoring
  • MS office
  • Documentation management
  • Customer inquiries
  • Data analysis
  • Coaching and mentoring
  • Subcontractor management
  • Budgeting and cost savings
  • Budget development
  • Skilled in Microsoft, Excel, Teams, and Belfry employee
  • Business administration
  • Emergency response
  • Workforce planning
  • Customer service
  • Facility oversight
  • Process improvement
  • Design and planning
  • Proficient in SPC AND QM
  • SOP development
  • Regulatory compliance
  • Negotiation
  • Staff evaluation
  • Financial management
  • OSHA compliance
  • Verbal and written communication
  • Site operations
  • OSHA safety requirements
  • Supervision of events
  • First aid and CPR
  • Reporting and documentation
  • Activity reporting
  • Emergency assistance
  • Schedule management
  • Decision-making
  • Teamwork and collaboration
  • Cost control
  • Project planning
  • Goal setting
  • Idea development and brainstorming
  • Teamwork
  • Hardworking and reliable
  • Time management
  • Attention to detail
  • CCTV monitoring expertise
  • Public relations management expertise
  • Incident analysis
  • Customer service expertise
  • Access permissions oversight

Timeline

Site Manager

Salient Defense Group
10.2023 - Current

Driver Supervisor

Enterprise Car Rental
04.2020 - 12.2023

CNA

Angels Care Home Health
01.2019 - 08.2019

Public Safety Supervisor

Allied Universal Security
01.2007 - 06.2019

Public Safety Officer

ADF SECURITY
01.2004 - 01.2007

Certificate of Technical Studies - Culinary Arts/ Prep Cook

Middle Georgia State College

Certificate of Technical Studies - Hospitality

Middle Georgia State Collage

High School Diploma -

D. M Therrell High School
Christoria Rhodes