Summary
Overview
Work History
Education
Skills
Timeline
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Christy Anderson

Manchester,NH

Summary

Dynamic merchandiser with a proven track record at Crossmark, excelling in visual merchandising and stock rotation. Recognized for enhancing product visibility and cultivating strong vendor relations, resulting in increased sales. Reliable and friendly, I leverage active listening to foster client relationships and optimize inventory management for superior customer satisfaction.

Overview

18
18
years of professional experience

Work History

Merchandiser

Crossmark
08.2022 - Current

Established product displays according to planogram standards at major retailer. Stocked and repositioned merchandise to optimize visibility. Evaluated store procedures to enhance operational efficiency. Cultivated strong client relationships to support business objectives. Maximized sales through strategic product placements that attracted customers. Maintained meticulous attention to detail in all merchandising efforts.

Merchandiser

Lawrence Merchandising
07.2021 - 08.2022
  • Analyzed product placement to optimize sales and enhance customer engagement.
  • Coordinated with retailers to ensure compliance with merchandising standards and promotional displays.
  • Developed effective planograms to maximize shelf space and improve inventory turnover.
  • Assisted in training new team members on merchandising best practices and operational procedures.
  • Implemented visual merchandising strategies that increased product visibility and consumer interest.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Store Manager

The Walking Company Holdings
03.2019 - 12.2020
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Managed inventory levels, implementing efficient stock management practices.
  • Trained and mentored staff on product knowledge and sales techniques.
  • Developed promotional strategies to enhance in-store displays and drive sales.
  • Led daily store operations to ensure optimal customer experience and efficient workflow.
  • Trained and mentored team members to enhance product knowledge and sales techniques.
  • Developed and implemented merchandising strategies to maximize product visibility and drive sales.
  • Managed inventory levels, reducing excess stock while maintaining adequate supply for customer demands.
  • Analyzed sales data to identify trends, adjusting strategies to improve profitability and operational efficiency.
  • Ensured compliance with company policies, procedures, and safety regulations through regular audits and training sessions.
  • Collaborated with upper management to set strategic goals and align store performance with overall business objectives.
  • Fostered a positive work environment through effective communication, conflict resolution, and team-building activities.

Assistant

Hanesbrands
10.2015 - 03.2020
  • Supported daily operations by coordinating schedules and managing communications among team members.
  • Assisted in maintaining accurate inventory records using internal tracking systems.
  • Contributed to process improvements by identifying inefficiencies and suggesting optimized workflows.
  • Executed routine administrative tasks, ensuring timely completion of reports and documentation.
  • Collaborated with cross-functional teams to facilitate project coordination and enhance communication flow.
  • Trained new staff on company protocols, fostering a culture of knowledge sharing and teamwork.
  • Developed training materials to improve onboarding processes for incoming assistants and interns.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Increased efficiency by implementing new processes and providing administrative support to management.

Team Leader

Target
04.2007 - 10.2015
  • Led daily team operations to ensure exceptional customer service and efficient product flow.
  • Trained and mentored new team members on policies, procedures, and operational standards.
  • Collaborated with management to identify process improvements and enhance workflow efficiency.
  • Oversaw inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Implemented training programs focused on safety protocols and best practices for team performance.
  • Resolved customer inquiries and concerns promptly, maintaining high satisfaction levels across interactions.
  • Analyzed sales data to adjust staffing needs and optimize resource allocation effectively.
  • Coordinated team schedules to align with peak business hours, maximizing productivity during busy periods.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Business

Pinkerton Academy
Derry, NH
06.1977

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Stock replenishment
  • Active listener
  • Merchandise planning
  • Visual merchandising
  • Store maintenance
  • Pricing and signage updates
  • Sales techniques
  • Vendor relations
  • Product inventory counts

Timeline

Merchandiser

Crossmark
08.2022 - Current

Merchandiser

Lawrence Merchandising
07.2021 - 08.2022

Store Manager

The Walking Company Holdings
03.2019 - 12.2020

Assistant

Hanesbrands
10.2015 - 03.2020

Team Leader

Target
04.2007 - 10.2015

Business

Pinkerton Academy
Christy Anderson