Christy Avery
Hudson,NC
Summary
Dynamic Assistant Manager at The Fresh Depot with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and problem-solving, I foster positive work environments and drive strategic growth initiatives, ensuring operational excellence and repeat business through exceptional service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
The Fresh Depot
01.2021 - Current
- Supervised daily operations to ensure a great customer experience from the beginning to the end of their dining experience, and to optimize employee productivity.
- Maintained a positive, clean work environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Hired and trained employees.
- Booked entertainment and reservations.
Furniture Assembler
Carrington Court
12.2019 - 01.2021
- Assembled furniture pieces according to detailed specifications and quality standards.
- Flow-matched fabrics.
- Worked with fabric, leather, and vinyl.
- Collaborated with team members to optimize assembly processes and improve efficiency.
- Maintained accurate records of production activities and reported discrepancies promptly.
- Achieved rapid assembly times by mastering the use of power tools, manual tools, and other assembly equipment.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
- Adapted quickly to changing production schedules, ensuring timely completion of all assigned tasks.
- Maintained a clean and organized workspace, promoting an efficient environment conducive to productivity.
- Increased customer satisfaction by ensuring proper alignment and fit during the assembly process.
- Optimized resource usage by repurposing leftover materials for future projects or recycling efforts when appropriate.
- Troubleshot and resolved issues related to incorrect parts or missing hardware during assembly process.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
Education
High School Diploma -
North Gaston High School
Gastonia, NCSkills
- Customer service, I can sale ice to an eskimo
- Shift scheduling
- Team leadership
- Quality control
- Decision-making
- Problem-solving
- Money handling
- Time management
- Customer relations
- Staff supervision
- Task delegation
- Staff management
- Workload management
- Employee scheduling
- Employee performance evaluations
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
- Strategic thinking
- Product and service sales
- Customer service and satisfaction
- Inventory management
- Cash handling
- Staff training
Timeline
Assistant Manager
The Fresh Depot
01.2021 - Current
Furniture Assembler
Carrington Court
12.2019 - 01.2021
High School Diploma -
North Gaston High School