Christy Bachman

• Supervised daily operations of park facilities and staff, ensuring safety and compliance with regulations.
• Managed staff schedules and assignments, resulting in increased efficiency and productivity.
• Trained new employees on park policies and procedures, promoting a high standard of performance among staff members.
• Foster a positive work environment through team work, improving overall morale among staff members.
• Work with in set budgets for park activities, optimizing resource allocation and reducing costs.
• Provided exceptional customer service by addressing visitor concerns and feedback promptly and professionally.
• Supervised park events, ensuring smooth operations and successful outcomes.
• Conducted regular inspections of parks to identify areas for improvement and maintenance needs.

• Monitored surveillance systems to ensure safety and security compliance across designated areas.
• Conducted detailed investigations into incidents, gathering evidence and preparing reports for law enforcement review.
• Collaborated with law enforcement agencies to share intelligence and enhance community safety initiatives.
• Trained new officers on surveillance protocols and operational procedures, fostering team efficiency and knowledge retention.
• Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
• Improved overall security by regularly assessing risks, vulnerabilities, and recommending necessary adjustments to protocols.
• Supported fellow team members during high-pressure situations by remaining calm under pressure and utilizing effective problem-solving skills.

Served as lead dispatcher for NYS Park Police and Public Safety Rangers across a 25-county region in New York's Mid-State area, ensuring rapid, accurate, and coordinated emergency response. Oversaw daily operations in a high-volume communications center, balancing real-time dispatch duties with leadership and administrative responsibilities.

• Emergency Dispatch and Coordination - Managed incoming emergency and non-emergency calls, assessed priority, and dispatched appropriate law enforcement or ranger units using multi-channel radio and CAD system.
• Operational Leadership - Acted as Senior Dispatcher, assisting with shift scheduling, workload distribution, and on-the floor supervision of dispatch staff to maintain operational readiness.
• Crisis Management - Maintained composure and clear communication during high-stress situations, including search and rescue operations, severe weather events, and public safety emergencies.