Christy Bachrach
Canyon Country,CA
Summary
Dedicated professional with strong multitasking and organization skills. Proven ability to enhance team productivity and streamline processes, resulting in improved customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
RPR Coordinator
AutoNation Honda Valencia
10.2014 - Current
- Managed inventory levels using dealership management systems to streamline sales processes.
- Assisted in training new staff on operational procedures and dealership policies.
- Developed and maintained relationships with vendors to ensure timely supply chain operations.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
Service Coordinator
AutoNation Honda Valencia
07.2013 - 10.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Trained new cashiers on operational procedures and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Developed and implemented filing system to enhance document retrieval speed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Customer Service Representative
Kohls Department Store
09.2008 - 11.2013
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
- Trained new team members on customer service protocols and systems.
- Collaborated with team members to enhance store merchandising and presentation.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Gift Wrapper
Pottery Barn
07.2008 - 10.2008
- Executed high-quality gift wrapping techniques to enhance customer satisfaction.
- Managed inventory of wrapping materials, ensuring timely availability for peak seasons.
- Maintained organized workspace, promoting safety and efficiency in daily operations.
Education
High School Diploma -
Canyon High School
Canyon Country, CA06-2008
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
RPR Coordinator
AutoNation Honda Valencia
10.2014 - Current
Service Coordinator
AutoNation Honda Valencia
07.2013 - 10.2014
Customer Service Representative
Kohls Department Store
09.2008 - 11.2013
Gift Wrapper
Pottery Barn
07.2008 - 10.2008
High School Diploma -
Canyon High School