Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christy Ballard

Christy Ballard

Gilbert,AZ

Summary

I have worked for the same company for the last 12 years. I started off in an entry level position with limited work experience. As I gained knowledge and expertise I was able to effectively move into positions that the company needed. I am a self motivator and quickly learned everything needed for the role and implemented it well. I still do some aspects of all of these roles as needed. I am a team player and willing to mold and shape to the needs of the company.

Overview

11
11
years of professional experience

Work History

Project Manager

SDES
01.2019 - Current
  • Streamlined project processes with a cloud based software resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Acquired permits with the city municipalities and ensured completed inspections

Sales Executive

SDES
San Diego , Ca
01.2019 - Current
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Mentored junior sales representatives, providing ongoing coaching to improve their performance.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

Office Manager

SDES
01.2017 - 01.2019
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.

Designer

SDES
01.2016 - 01.2017
  • Enhanced user experience by creating intuitive interfaces and visually appealing designs.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Collaborated with cross-functional teams to ensure cohesive branding across all marketing materials.
  • Streamlined design processes, resulting in increased efficiency and faster project completion times.
  • Created compelling visual presentations to effectively communicate signage designs and component ideas to clients.
  • Mentored junior designers, fostering a collaborative and supportive team environment.
  • Conducted thorough user research, leading to data-driven design decisions that met user needs effectively.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Designed eye-catching promotional materials, driving increased event attendance and participation rates.
  • Efficient knowledge of Corel and AI

Accountant

SDES
01.2014 - 01.2016
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
  • Implemented effective cost control measures to minimize overspending without sacrificing quality or service levels.
  • Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
  • Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Executive Assistant

SDES
10.2012 - 01.2014
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Provided professional administrative support during board meetings, including agenda preparation and note-taking duties.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Ensured safety meetings and office meetings happened as needed to adhere with California State law.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Education

High School Diploma -

Montgomery High School
San Diego Ca
07.2007

Skills

  • Financial Administration
  • Data Analysis
  • Strategic Planning
  • Productivity Improvement
  • Technical Support
  • Project Tracking
  • Document Management
  • Schedule Management
  • Project Planning
  • Customer Retention
  • Business Administration

Timeline

Project Manager

SDES
01.2019 - Current

Sales Executive

SDES
01.2019 - Current

Office Manager

SDES
01.2017 - 01.2019

Designer

SDES
01.2016 - 01.2017

Accountant

SDES
01.2014 - 01.2016

Executive Assistant

SDES
10.2012 - 01.2014

High School Diploma -

Montgomery High School

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Christy Ballard