Extensive case management experience with adults with disabilities.
Extensive hospital case management and discharge planning.
Experience case managing youth and adults.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Self Employed
Lucky Dog Rescue
01.2019 - Current
Dog rehabilitation
Dog rescue
Dog obedience training
Dog grooming
Special Education Paraprofessional
Plymouth Comprehensive High School
08.2023 - 06.2024
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Consumer Support Specialist
DIVERSE OPTIONS
03.2022 - 06.2022
Case management
Creating person-centered care plans for adult and youth consumers with barriers in a day services setting.
Consumer assessments
Organized biannual care plan meetings with consumer, guardians, and MCO team.
Case Manager/Direct Support Professional
The Arc of Fond du Lac
08.2016 - 02.2019
Managed a caseload of 33 adults with Intellectual and/or Developmental Disabilities in a day program setting.
Complete admission assessments of potential day program clients.
Client advocacy via coordination of care and services between clients, guardians, group homes, managed care providers, and day program staff.
Develop and implement individual support plans for each client to reach highest level of independence.
Develop, implement, and monitor behavioral support plans.
Guide, educate, and discipline program staff.
Managed the organization's Respite Home: coordinated respite and staff schedules, planned engaging activities, provided direct personal care.
Social Work Care Navigator
St. Agnes Hospital Emergency Department
11.2012 - 01.2016
Assisted patients and families in times of medical, social, or financial crisis in a fast-paced hospital emergency room setting.
Coordinated admissions to skilled nursing facilities from the Emergency Department for those patients unable to return home to care for themselves.
Assessed cases for suspicion of child abuse/neglect, domestic violence, sexual assault - mandated reporting to appropriate authorities or agencies.
Provided emotional support and coordinated admissions to inpatient behavioral health units at various facilities for children and adults seeking care for mental health issues and AODA issues.
Linked patients with primary care providers and with Medicaid/Insurance as needed.
Provided patients with information about low cost/no cost resources. Explaining in depth how these programs may be of assist.
Advocated for homeless patients to locate shelter and care.
Supported and comforted families and patients during times of crisis and trauma.
Director of Social Services
ManorCare Health Services
08.2010 - 10.2012
Completed admission and financial paperwork with admitting patients and their families.
Assisted patients and families to process and cope with end of life, death, and dying.
Planned and referred patients to community resources prior to discharge, such as home health care, durable medical equipment, housing assistance, applying for food share, finding a primary physician, to ensure a smooth, safe transition to home.
Social Work Care Manager
St. Agnes Hospital Emergency Department
01.2007 - 08.2010
Assessed all hospital patients for discharge needs including social/domestic/financial concerns.
Facilitated patient access to community resources, skilled nursing facilities, durable medical equipment, and outpatient therapies.
Provided education and referrals to appropriate community agencies to meet all patient needs post discharge.
Piloted a Care Management Weekend Program to enhance patient support.
Provided patient advocacy and discharge planning in the medical setting.
Worked collaboratively with physicians, patients, nursing, and families to discuss End of Life Care issues.
Education
Certification in Substance Abuse Counseling -
UW-Madison
Madison, WI
04.2020
Bachelor of Social Work - Social Work
Marian University
Fond du Lac, WI
06.2008
Skills
Mental Health
Documentation
Case Management
Direct Support
Direct Care
Personal Care
Autism
Disability
Home Health
Computer Literacy
Cash Handling
Social Work
Caregiving
Crisis Intervention
Developmental Disabilities Experience
Supervising Experience
Microsoft Word
Motivational Interviewing
Certification
Licensed Social Worker, driver's license
Licensed Certified Social Worker
Personal Information
Authorized To Work: US for any employer
Timeline
Special Education Paraprofessional
Plymouth Comprehensive High School
08.2023 - 06.2024
Consumer Support Specialist
DIVERSE OPTIONS
03.2022 - 06.2022
Self Employed
Lucky Dog Rescue
01.2019 - Current
Case Manager/Direct Support Professional
The Arc of Fond du Lac
08.2016 - 02.2019
Social Work Care Navigator
St. Agnes Hospital Emergency Department
11.2012 - 01.2016
Director of Social Services
ManorCare Health Services
08.2010 - 10.2012
Social Work Care Manager
St. Agnes Hospital Emergency Department
01.2007 - 08.2010
Certification in Substance Abuse Counseling -
UW-Madison
Bachelor of Social Work - Social Work
Marian University
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