Christy Bartosik
Marseilles,IL
Summary
Dynamic bartender with a proven track record at Shakers Restaurant and Bar, excelling in customer service and efficient multitasking. Recognized for enhancing customer satisfaction through personalized service and innovative drink specials. A reliable team player, adept at managing high-volume environments while ensuring responsible alcohol service and maintaining bar organization.
Overview
18
18
years of professional experience
Work History
Bartender
Shakers Restaurant and Bar
08.2022 - 05.2025
- Mixed cocktails and beverages with precision to enhance customer experience.
- Managed bar inventory efficiently, ensuring optimal stock levels for service needs.
- Trained new staff on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Addressed customer inquiries and concerns to maintain high satisfaction levels.
- Monitored bar cleanliness and organization, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Fleet Manager
Impact Networking
10.2018 - 02.2023
- Oversaw fleet operations ensuring compliance with safety regulations and company policies.
- Implemented cost-saving initiatives through efficient route planning and vehicle maintenance schedules.
- Managed vendor relationships to enhance service agreements and improve fleet performance.
- Developed training programs for staff on vehicle operation and safety protocols.
- Monitored fuel usage trends, implementing strategies to reduce costs while maintaining operational effectiveness.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
Dispatcher
Illinois Paper and Copier
10.2013 - 10.2018
- Mixed cocktails and beverages with precision to enhance customer experience.
- Managed bar inventory efficiently, ensuring optimal stock levels for service needs.
- Trained new staff on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Addressed customer inquiries and concerns to maintain high satisfaction levels.
- Monitored bar cleanliness and organization, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Uptown Tap and Eatery
03.2007 - 08.2021
- Prepared and served diverse cocktails, ensuring high-quality standards and customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to safety and sanitation guidelines.
- Developed drink specials based on seasonal ingredients, enhancing menu appeal and customer engagement.
- Built rapport with customers through personalized service, fostering a welcoming atmosphere at the bar.
- Collaborated with kitchen staff to coordinate timely food and beverage service during high-volume hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
High School Diploma - General Studies
Lockport Township Highschool
Lockport, ILSkills
Strong multitasking
Timeline
Bartender
Shakers Restaurant and Bar
08.2022 - 05.2025
Fleet Manager
Impact Networking
10.2018 - 02.2023
Dispatcher
Illinois Paper and Copier
10.2013 - 10.2018
Bartender
Uptown Tap and Eatery
03.2007 - 08.2021
High School Diploma - General Studies
Lockport Township Highschool