Christy Bartosik
Marseilles,IL
Summary
Dynamic bartender with a proven track record at Shakers Restaurant and Bar, excelling in customer service and efficient multitasking. Recognized for enhancing customer satisfaction through personalized service and innovative drink specials. A reliable team player, adept at managing high-volume environments while ensuring responsible alcohol service and maintaining bar organization.
Overview
18
18
years of professional experience
Work History
Bartender
Shakers Restaurant and Bar
Ottawa
08.2022 - 05.2025
- Mixed cocktails and beverages with precision to enhance customer experience.
- Managed bar inventory efficiently, ensuring optimal stock levels for service needs.
- Trained new staff on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Addressed customer inquiries and concerns to maintain high satisfaction levels.
- Monitored bar cleanliness and organization, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Fleet Manager
Impact Networking
Bolingbrook, IL
10.2018 - 02.2023
- Oversaw fleet operations ensuring compliance with safety regulations and company policies.
- Implemented cost-saving initiatives through efficient route planning and vehicle maintenance schedules.
- Managed vendor relationships to enhance service agreements and improve fleet performance.
- Developed training programs for staff on vehicle operation and safety protocols.
- Monitored fuel usage trends, implementing strategies to reduce costs while maintaining operational effectiveness.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
Dispatcher
Illinois Paper and Copier
Bolingbrook, IL
10.2013 - 10.2018
- Mixed cocktails and beverages with precision to enhance customer experience.
- Managed bar inventory efficiently, ensuring optimal stock levels for service needs.
- Trained new staff on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Addressed customer inquiries and concerns to maintain high satisfaction levels.
- Monitored bar cleanliness and organization, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Uptown Tap and Eatery
Plainfield, IL
03.2007 - 08.2021
- Prepared and served diverse cocktails, ensuring high-quality standards and customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to safety and sanitation guidelines.
- Developed drink specials based on seasonal ingredients, enhancing menu appeal and customer engagement.
- Built rapport with customers through personalized service, fostering a welcoming atmosphere at the bar.
- Collaborated with kitchen staff to coordinate timely food and beverage service during high-volume hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
High School Diploma - General Studies
Lockport Township Highschool
Lockport, ILSkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Outgoing personality
Responsible alcohol service
Timeline
Bartender
Shakers Restaurant and Bar
08.2022 - 05.2025
Fleet Manager
Impact Networking
10.2018 - 02.2023
Dispatcher
Illinois Paper and Copier
10.2013 - 10.2018
Bartender
Uptown Tap and Eatery
03.2007 - 08.2021
High School Diploma - General Studies
Lockport Township Highschool