Christy Bernicken
Gulf Breeze,FL
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in independent work environments. Proven ability to quickly acquire new skills and effectively collaborate with diverse teams.
Overview
33
33
years of professional experience
Work History
Stay at Home Mom/Wife
Self-employeed
Gulf Breeze, Florida
05.2010 - Current
- Executed daily household management tasks to ensure efficient operations.
- Oversaw household budget to achieve financial stability.
- Coordinated daily calendar for school and sports activities.
- Facilitated communication between parents and coaches for baseball events.
- Managed uniform ordering and distribution for all city-wide Little League teams.
- Assisted coaches and managed schedules through local Little League volunteer work.
- Collected documentation for All Star season participation.
- Volunteered in church production department, supporting various events.
Co-owner
Peachtree Inventory Mgt
Pensacola, Florida
01.2008 - Current
- Aid in administration of daily business operations featuring inventory tracking, shipping arrangements, accounting functions, and sales execution.
Customer Service Representative
Fidelity Investments
Westlake, Texas
11.2009 - 04.2010
- Fielded incoming client calls, delivering reliable support and guidance.
Clarified details regarding College Savings accounts to enhance client understanding.
Facilitated withdrawals and disbursements for clients, maintaining compliance and accuracy.
Customer Service Representative
Fidelity Investments
Albuquerque, New Mexico
02.2009 - 08.2009
- Resolved customer inquiries via phone and email, ensuring timely responses.
- Maintained comprehensive records of customer interactions and transactions for reference.
- Identified customer needs through probing questions to deliver tailored solutions.
- Promoted customer satisfaction by addressing issues with friendly and knowledgeable service.
Customer Service Representative
T-Mobile
Albuquerque, New Mexico
11.2007 - 06.2008
- Managed incoming customer service calls to enhance response times.
- Resolved customer complaints efficiently, ensuring high satisfaction levels.
- Assisted customers with product selection, ordering, billing, returns, and exchanges.
- Maintained detailed records of interactions for future reference and quality improvement.
- Developed positive relationships with customers through friendly and professional engagement.
- Provided exceptional technical support to address customer inquiries effectively.
Bartender/Server
Ruby Tuesday,Landry's,Firefall, PaaKo Golf Course
08.1992 - 06.2008
- Managed guest food and drink requirements to ensure satisfaction.
- Recommended menu items based on preferences and promotions.
- Mixed and served alcoholic and non-alcoholic beverages following standard recipes.
- Executed opening and closing duties, including restocking supplies.
- Processed payments accurately using POS system.
- Ensured compliance with state alcohol-serving regulations.
- Trained new bartenders and servers on operational standards.
- Maintained schedules for front-of-house staff to optimize workflow.
Accounting Assistant
APF Educational
Sherwood, Arkansas
06.2004 - 03.2007
- Reconciled bank accounts regularly to ensure accuracy and compliance.
- Processed journal entries for accruals, amortization, and necessary adjustments.
- Maintained general ledger system for precise transaction recording.
- Assisted in preparing monthly financial statements and reports for management review.
- Facilitated payroll processing to guarantee timely employee compensation.
- Supported accounts receivable functions including invoicing, collections, and deposits.
- Contributed to month-end and year-end close processes by preparing journal entries.
Receptionist/Rental Coordinator
PacLease
Grand Prairie, Texas
02.2000 - 07.2003
- Delivered exceptional customer service through proactive engagement with customers.
- Provided comprehensive administrative support by typing letters, filing documents, and managing scans and copies.
- Executed accurate data entry for fuel billing processes.
- Completed necessary information for short-term rental agreements efficiently.
- Ensured precise completion of all forms prior to submission for processing.
- Conducted prompt and accurate data entry across multiple computer systems.
- Assisted management with special projects as needed.
- Operated multi-line telephone system to answer and direct incoming calls effectively.
Skills
- Budget management
- Inventory control
- Customer relationship management
- Scheduling coordination
- Compliance adherence
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Record keeping
- Training supervision
- Customer service
- Multitasking
- Self-direction
- Positive attitude
- Leadership
Timeline
Stay at Home Mom/Wife
Self-employeed
05.2010 - Current
Customer Service Representative
Fidelity Investments
11.2009 - 04.2010
Customer Service Representative
Fidelity Investments
02.2009 - 08.2009
Co-owner
Peachtree Inventory Mgt
01.2008 - Current
Customer Service Representative
T-Mobile
11.2007 - 06.2008
Accounting Assistant
APF Educational
06.2004 - 03.2007
Receptionist/Rental Coordinator
PacLease
02.2000 - 07.2003
Bartender/Server
Ruby Tuesday,Landry's,Firefall, PaaKo Golf Course
08.1992 - 06.2008
Similar Profiles
Sandi ShawaSandi Shawa
Interior Designer at Self-employeedInterior Designer at Self-employeed
Natalie LovejoyNatalie Lovejoy
Fine Artist at Self-employeedFine Artist at Self-employeed
Victoria HutchinsonVictoria Hutchinson
Mobile Bartender at Self-employeedMobile Bartender at Self-employeed
Bo FaubionBo Faubion
Lawn Care Business Owner at Self-employeedLawn Care Business Owner at Self-employeed
Hannah GreenHannah Green
Crew Member at Wendy'sCrew Member at Wendy's