Christy Best

Data Entry, Accounts Payable, Accounts Receivable. Payroll (ADP)

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Planned and completed group projects, working smoothly with others.
• Maintained updated knowledge through continuing education and advanced training.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Collaborated with others to discuss new opportunities.
• Recognized by management for providing exceptional customer service.
• Achieved cost-savings by developing functional solutions to problems.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.