Summary
Overview
Work History
Education
Skills
Timeline
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Christy Betsill

Griffin,GA

Summary

Accomplished Operations Manager/Director with a proven track record at Quantix, enhancing operational efficiency and customer satisfaction. Skilled in multi-operations management with a knack for fostering positive communication. Achieved significant improvements in productivity and revenue management, demonstrating an exceptional work ethic and customer service orientation.

Overview

22
22
years of professional experience

Work History

CST

A&R Logistic/Quantix
07.2016 - 02.2018
  • Help maintain daily operations .
  • Works hand and hand with all warehouse personnel and upper management to ensure customer satisfaction is met.
  • Works efficiently through email correspondence with customers
  • Handles all customer needs and concerns

Operations Manager

Quantix
08.2016 - 04.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.

Senior Assistant Manager

Security Finance
02.2014 - 07.2016
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Reviewed and edited loan agreements to ensure accuracy.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

 

Manager

Midstate Enterprises
05.2002 - 01.2014
  • Completed and mailed bills, contracts, invoices and checks.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Made all product orders for printing.
  • Made all daily deposits and posted payment to accounts.
  • Called and verified all orders placed with buyers.
  • Logged and kept up with daily/weekly sales totals and product percentages.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing business.
  • Politely assisted customers in person and via telephone.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Directed calls to appropriate individuals and departments.
  • Entered numerical data into databases in a timely and accurate manner.
  • Recorded and filed employee benefit, salary and annual evaluation information.

Director of Operations

Quantix
09.2016 - 10.2024
  • Oversaw daily operations for the Atlanta, Ga warehouse and the Baton Rouge, La warehouse.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources. Made sure all requisitions where correct and recieved. Managed our monthly P&L to make sure we stayed inline with revenue and expense budgets to ensure we were inline to met our EBITDA goals.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity. Traveled to several states to assist in the start up and training of new facilities.
  • Monitored budget and utilized operational resources.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.

Education

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Griffin High School
Griffin, Ga
2002

Skills

  • Multi-operations management
  • Accounts payable and receivable
  • Quick learner
  • Customer service-oriented
  • Efficient multi-tasking
  • Loan processing
  • Cash handling and management
  • Excellent work ethic
  • Tax return preparation
  • Safety and Quality assurance
  • Operations Managment/Director
  • Managing revenue vs expenses

Timeline

Director of Operations

Quantix
09.2016 - 10.2024

Operations Manager

Quantix
08.2016 - 04.2023

CST

A&R Logistic/Quantix
07.2016 - 02.2018

Senior Assistant Manager

Security Finance
02.2014 - 07.2016

Manager

Midstate Enterprises
05.2002 - 01.2014

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Griffin High School

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Christy Betsill