Christy Bougor
Simmonds Precision
Middlebury (village),VT
31
years of professional experience
Detail-oriented professional with strong skills in patient care, multitasking, and HIPAA compliance. Committed to delivering high-quality service in fast-paced environments.
Work History
Mechanical Assembler 2
4 Years 1 Month- Assisted in troubleshooting assembly issues, implemented corrective actions.
- Maintained a clean and organized work environment to promote safety and productivity.
- Documented assembly processes and completed necessary paperwork for production tracking.
- Participated in training new employees on assembly techniques and safety protocols.
- Assembled complex mechanical components according to detailed schematics and specifications.
- Operated hand tools and power equipment to ensure precision in assembly processes.
- Conducted quality inspections on assembled products to maintain high standards of accuracy.
- Collaborated with team members to streamline production workflows and improve efficiency.
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Tested finished products for compliance with tolerances and overall quality.
- Played an integral role in achieving departmental goals through consistent high-quality output during periods of increased workload or tight deadlines.
- Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.
- Enhanced worker skills through continuous learning and knowledge sharing with colleagues, leading to improved overall performance across the team.
- Contributed to a positive working environment by fostering a strong team atmosphere and treating colleagues with respect and professionalism.
- Consistently met or exceeded production quotas by efficiently assembling products within allocated time frames.
- Read and interpreted blueprints, schematics and drawings to assemble parts and products.
- Collaborated with other line workers and team members to assemble and repair parts.
- Identified potential areas for improvement in existing processes, proposing changes that led to increased efficiency and reduced waste material usage.
- Performed repeated tasks while sitting or standing over extended periods of time.
Emergency Medical Technician
2 Years 4 Months- Provided emergency medical care to patients during transport to healthcare facilities.
- Assisted in triaging patients, assessing conditions, and prioritizing treatment needs.
- Collaborated with medical professionals to implement effective patient care strategies.
- Maintained equipment and supplies, ensuring readiness for emergency calls at all times.
- Trained new EMT personnel on operational protocols and safety procedures.
- Conducted post-incident reviews to identify areas for process improvement and training needs.
- Led community outreach programs to educate the public on emergency response techniques.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Emergency Medical Technician
5 Years 5 Months- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Developed and implemented best practices for efficient patient transportation and care delivery.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions prearrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
Emergency Medical Technician
1 Year 9 Months- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Communication Dispatch Operator
2 Years 3 Months- Monitored radio communications to maintain constant contact with field personnel during emergency situations.
- Coordinated emergency response operations, ensuring timely dispatch of ambulances based on urgency and location.
- Implemented effective routing strategies, optimizing ambulance deployment for improved response times.
- Trained new dispatch staff on operational procedures and software systems to ensure compliance and efficiency.
- Collaborated with healthcare facilities to streamline patient transfers and enhance inter-agency communication protocols.
- Contributed to increased customer satisfaction by consistently providing accurate and timely information.
- Managed high call volumes while maintaining exceptional customer service standards during peak times.
Transit Dispatch
1 Year 8 Months- Demonstrated self-motivation in completing tasks independently.
- Worked effectively in fast-paced environments.
- Worked independently on projects and collaborated effectively with team members.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Patient Access Representative
2 Years 2 Months- Coordinated insurance verification procedures, enhancing patient experience through efficient benefits communication.
- Streamlined appointment scheduling systems, reducing wait times and increasing overall patient satisfaction.
- Managed patient registration processes, ensuring accurate data collection and compliance with healthcare regulations.
- Trained new staff on operational procedures, fostering a collaborative work environment and improving service delivery.
Phlebotomist
6 Years 11 Months- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed laboratory requisitions accurately, maintaining quality control standards and compliance with regulations.
- Collaborated with healthcare professionals to streamline sample handling procedures, enhancing workflow efficiency.
- Mentored junior phlebotomists on best practices for specimen collection and patient interaction techniques.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Switchboard Operator
4 Years 3 Months- Operated switchboard system, maintaining clear communication across multiple lines.
- Managed high-volume incoming calls, ensuring efficient routing to appropriate departments.
- Provided exceptional customer service by assisting patients and visitors with inquiries.
- Trained new staff on switchboard operations and communication protocols.
- Collaborated with medical personnel to facilitate urgent communication needs effectively.
- Connected callers with appropriate professional, department, or business.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Announced important information and emergency notifications over PA system.
Aviation Operations Specialist
3 Years 3 Months- Coordinated aviation operations to ensure mission readiness and compliance with safety regulations.
- Analyzed flight schedules and logistics to optimize resource allocation for missions.
- Developed and implemented standard operating procedures for aviation support activities.
- Trained junior personnel on operational protocols and best practices in aviation management.
- Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
- Supported operations by managing professional communications, tracking data and managing records.
Education
High School Diploma
Skills
Patient care
HIPAA compliance
Customer service
Multitasking
Stress tolerance
Phone and email etiquette
Timeline
Mechanical Assembler 2
Simmonds Precision
09.2022 - CurrentRead More
Emergency Medical Technician
Middlebury Ambulance
05.2020 - 09.2022Read More
Emergency Medical Technician
Regional Ambulance
08.2018 - 05.2020Read More
Emergency Medical Technician
Brandon Rescue
04.2017 - 09.2022Read More
Communication Dispatch Operator
MiddleburyAmbulance
05.2016 - 08.2018Read More
Transit Dispatch
Addison County Transit Resources
09.2014 - 05.2016Read More
Patient Access Representative
Porter Medical Center
07.2012 - 09.2014Read More
Phlebotomist
Porter Medical Center
08.2005 - 07.2012Read More
Switchboard Operator
Porter Medical Center
04.2001 - 07.2005Read More
Aviation Operations Specialist
United States Marine Corps
04.1995 - 07.1998Read More
Hanford High School
High School Diploma
Read More