Christy Bowden
Jamestown,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Volunteer Energy Cooperative
02.2007 - Current
Take payments, answer phone calls, billing and adjustments, new service/construction, Time entry for other employees, scheduling service work and closing service orders. Cut off delinquent accounts and handling returned payments. Switching on/off meters as needed. Teaching and supervising new employees.
Education
Certification Complete - Computer Information
Tennessee College of Applied Technology - Crossville
Crossville, TN05.2001
High School Diploma -
York Agricultural Institue
Jamestown, TN05.2000
Skills
- Data Collection
- Complaint Resolution
- Account Updating
- Information Security
- Data Entry
- Call Management
- Paperwork Processing
- Credit Adjustments
- Customer Service
- Computer Proficiency
- Microsoft Excel
- Customer Relationship Management (CRM)
- Money Handling Abilities
- Reading Comprehension
- System Implementation
- Team Development
Timeline
Customer Service Representative
Volunteer Energy Cooperative
02.2007 - Current
Certification Complete - Computer Information
Tennessee College of Applied Technology - Crossville
High School Diploma -
York Agricultural Institue
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