Christy Bracco
Sarasota,FL
Summary
Highly skilled and enthusiastic medical office professional with more than 25 years of experience in patient-centric medical offices.
Overview
27
27
years of professional experience
Work History
Marketing Coordinator
Robert A. Guida, M.D.
06.2017 - Current
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Improved website traffic with the implementation of SEO best practices and keyword research.
- Composed daily posts for social media and helped build corporate presence on Facebook, Instagram and TikTok.
- Created and managed social media campaigns to increase brand engagement.
Medical Practice Manager
Robert A. Guida, M.D.
01.2001 - 06.2017
- Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful audits from regulatory bodies.
- Increased revenue generation by identifying opportunities for practice growth through expansion of services or acquisition of new patients.
- Collaborated with marketing team to develop strategies for promoting practice''s services within the community, resulting in increased brand awareness and patient referrals.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed close working relationships with front office and back office staff.
- Handled job duties for staff members which were unavailable or out of office.
Medical Practice Manager
Pamela R. Lipkin, M.D.
10.1996 - 11.2000
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Communicated with patients, ensuring that medical information was kept private.
- Improved patient satisfaction by streamlining appointment scheduling and implementing a more efficient check-in process.
Education
Bachelor of Arts - Political Science
Baruch College of The City University of New York
New York, NY06.1993
Skills
- Patient Relations
- Office Administration
- Patient Care Coordination
- Patient Satisfaction
- Excellent Communication
- Content Creation
- Campaign Management
- Content Strategy
Timeline
Marketing Coordinator
Robert A. Guida, M.D.
06.2017 - Current
Medical Practice Manager
Robert A. Guida, M.D.
01.2001 - 06.2017
Medical Practice Manager
Pamela R. Lipkin, M.D.
10.1996 - 11.2000
Bachelor of Arts - Political Science
Baruch College of The City University of New York
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