Christy Cantrell
Harrah,OK
Summary
Accomplished medical professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.
Overview
17
17
years of professional experience
Work History
Director of Business Development/Nurse Clinical Liaison
Valir Rehabilitation Hospital/SSM Rehab OKC
Oklahoma City, OK
09.2021 - Current
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Executed marketing campaigns to create brand awareness and drive customer acquisition strategies.
- Organized trade shows, conferences, and seminars, to promote products and services.
- Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.
- Identified customer needs through research and analysis of data from surveys, focus groups, interviews.
- Trained successful business development personnel to optimize marketing performance and learn industry.
Licensed Practical Nurse
Agency Staffing
04.2014 - 03.2021
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Facilitated communication between patients, family members, and healthcare professionals.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Director of Nursing
Fountainbrook Assisted Living
Midwest City, OK
03.2018 - 07.2019
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Directed, supervised and evaluated medical, clerical and maintenance personnel.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
OB/GYN Department Manager
Salem Clinic
Salem, OR
07.2008 - 05.2010
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Analyzed business performance data and forecasted business results for upper management.
- Prepared weekly schedules to verify proper department coverage within fiscal guidelines.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Recruited and trained new employees to meet job requirements.
- Led and managed a team of 45 employees, including 8 physicians, in the department, ensuring that all tasks are completed efficiently and on time.
- Set and managed departmental budgets, controlling expenses to meet financial goals.
Education
Associate of Arts - Liberal Arts
Tulsa Community College
Tulsa, OK05-2015
Practical Nursing
Meridian Technology Center
Stillwater, OK03-2007
Bachelor of Science - Business Administration And Management
SWOSU
Weatherford, OKSkills
- Marketing
- Performance management
- Organizational development
- Corporate communications
- Vendor management
- Networking
Accomplishments
- Formed and Directed weekly Physician Quality meetings at Valir Rehabilitation Hospital
- Perfect attendance for 3+ years while working at Valir Rehabilitation Hospital
Affiliations
- North Side Marketing Alliance
- Marketing Plus
- Oklahoma Claims Association
- CMSA
References
References available upon request.
Timeline
Director of Business Development/Nurse Clinical Liaison
Valir Rehabilitation Hospital/SSM Rehab OKC
09.2021 - Current
Director of Nursing
Fountainbrook Assisted Living
03.2018 - 07.2019
Licensed Practical Nurse
Agency Staffing
04.2014 - 03.2021
OB/GYN Department Manager
Salem Clinic
07.2008 - 05.2010
Associate of Arts - Liberal Arts
Tulsa Community College
Practical Nursing
Meridian Technology Center
Bachelor of Science - Business Administration And Management
SWOSU
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