Christy Carroll
Toney,AL
Summary
Proven multitasker and reliable team player, I enhanced tenant satisfaction and reduced vacancy periods at Charles Motel through efficient organization and planning. Skilled in cash handling and customer service, I consistently met franchise standards at Subway, contributing to a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Customer Service and Food Prep
Subway
2880 Jordan Lane
12.2023 - 05.2024
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Made change and returned correct cash and coin to patrons.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Janitorial Worker
SMS At TN Performing Arts Center
Nashville, TN
03.2016 - 01.2020
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Dusted surfaces, ledges, fixtures and furniture.
- Cleaned and sanitized drinking fountains.
On-Site Property Manager
Charles Motel
Meridianville, AL
07.2022 - 09.2023
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
- Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
- Managed daily operations for optimal efficiency and costeffectiveness.
- Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
- Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
- Maintained accurate financial records, facilitating budget management and expense tracking.
- Coordinated emergency response plans for the property, ensuring safety measures were in place for potential situations.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
Housekeeper
Charles Motel
Meridianville, AL
03.2020 - 07.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
Education
GED - General High School
Community Action Commission
Nashville, TN 09.2014
Skills
- Strong teamwork
- Customer service focus
- Efficient multitasking
- Reliability and punctuality
- Cash handling proficiency
- Customer Service
- Organized multi-tasker
- Money Handling
- Engaging personality
- Organization and Planning
- Valid State driver's license
Timeline
Customer Service and Food Prep
Subway
12.2023 - 05.2024
On-Site Property Manager
Charles Motel
07.2022 - 09.2023
Housekeeper
Charles Motel
03.2020 - 07.2022
Janitorial Worker
SMS At TN Performing Arts Center
03.2016 - 01.2020
GED - General High School
Community Action Commission