Christy Chastain
Granite Bay,CA
Summary
Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Driver Helper
UPS
10.2023 - 01.2024
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Lifted and carried packages weighing up to pounds.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Escalated any customer issues or concerns promptly, fostering strong relationships between the company and its clients.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Demonstrated professional conduct at all times when interacting with customers during pickups or dropoffs.
Handyman Services
Angie's (formally Handi Services)
02.2019 - 10.2023
- major exterior & interior cleanouts on investment & residential homes and commercial properties by deadlines with 100% met deadlines
- worked closely with customers to provide services for desired results based on thorough consultation for every job with attention to detail from start to finish
- reserved jobs from an online job board based on personal and professional skills and talents given a solid reputation as a dependable courteous and solid handiwoman
- purchased and materials and tools based on every particular job requirement arriving as specified location on time and ready to work, upon completion leaving jobsite neat and clean and customers happy
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Paint and body apprentise
Mark nyquist
01.2019 - 01.2020
- Maintained relationships with local suppliers for cost-effective materials.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Proactively sought opportunities for professional growth by attending workshops and industry events.
- Prepared worksite by setting up required tools and supplies.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Monitored project budgets and expenses.
Motel Inkeeper
Motel
02.2014 - 01.2016
- Oversaw daily operations of the inn, ensuring all aspects ran smoothly from front desk management to food service coordination.
- Maintained pristine facilities through diligent housekeeping and regular maintenance tasks.
- Conducted regular inspections of rooms and common areas, maintaining high standards of cleanliness throughout the property.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Managed reservations, ensuring optimal occupancy rates and seamless guest experiences.
- Gained strong leadership skills by managing projects from start to finish.
- implemented a new program for weekly rentals and pre booking on a reoccuring customer for professional long term guests coordinating with company HR for payment processing and spacific accomidations for such guests
- Handled guest complaints professionally, promptly addressing issues and rectifying situations to ensure satisfaction.
Personal Trainer Group X Instructer
Crunch Fitness & Titans Dungeon
05.2012 - 10.2015
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Developed and implemented fitness assessment system to evaluate progress of participants.
- Assisted clients with personal fitness goals through realistic objectives.
- Counseled participants on nutrition to help reach fitness goals.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Used music to motivate and energize classes.
- Delivered services to customer locations within specific timeframes.
Salon Educator Directer of Assistant Program
Article Salon
03.2013 - 05.2015
- Assisted in hiring processes by evaluating prospective candidates'' skills during practical assessments and making informed recommendations based on their potential fit within the team.
- Created detailed progress reports tracking stylist growth over time, allowing for targeted coaching efforts and improved overall performance.
- Planned and documented programs of study meeting individual needs and abilities of students.
- Mentored junior stylists as they transitioned from school to professional practice, ensuring a smooth onboarding process.
- Increased salon staff''s skill set by conducting regular training sessions on latest hair techniques and trends.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
Salon Manager Stylist
Nevaeh Salon
05.2010 - 09.2013
- Implemented measures to improve employee retention rates by offering competitive salaries, benefits packages, and opportunities for advancement within the company.
- Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
- Scheduled in-house and vendor work accounting for sales and customer volume.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon''s success.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
- Scheduled employees to maintain adequate coverage during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Property Mannager/owner
Self
09.1999 - 12.2010
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Cnc Machine Shop Co-owner
Titan Engineering
11.1998 - 12.2010
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Established foundational processes for business operations.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Managed financial operations and investments to maximize profits and minimize costs.
Self Employed Hairstylist
Adora Bella", Nevaeh ", Charmed ", Choclates Salon
06.1998 - 07.2009
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Answered phone calls and emails to schedule client appointments.
- Attended hair shows, classes and seminars to stay up-to-date on latest trend
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Distributed business cards outside of salon to generate new business.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
No Degree - Personal Training Certification
NASM
Online 02.2008
No Degree - Associates in Cosmetology
Citrus Heights Beauty College, Inc.
Citrus Heights, CA06.1996
No Degree - Advanced Hair Styling
BBU Bumble And Bumble
New York, NYNo Degree - Cosmetology Pro Advanced Education
Nick Arrojo Academy
Manhatten New YorkNo Degree - Cosmetology Pro Advanced Education
Vidal Sassoon
Santa Monica, CANo Degree - Exersiize Certifications
ISSA
Online CourseSkills
- Scheduling
- Organizational Development
- Customer Retention
- Business marketing
- Sales strategics
- Financial Administration
- Management Team Building
- Hiring and Onboarding
- Operations Oversight
- Employee Training
- Upselling Services
- Business Development
- Hospitality
- Guest complaint resolution
- Property Management Systems
- Brand Management
- Payment Processing
- Front Desk Operations
- Property Maintenance
- Networking and relationship building
- Attention to Detail
- Weight Management Strategies
- Goal Setting
- Communication and Interpersonal Connection
- Member Records Management
- Exercise program design
- Maintenance Oversight and management
- Property tours and inspections
- Preparing property agreements
- Tenant relations
- Operations Management
- Exceptional oral and written communication skills
Accomplishments
- Roseville style magazine voted stylist of the year in '07&'08
- Supervised team of 17 staff members.
- Article salon educator teaching 48 stylist
- Bbu network Educator
- implemented assistant program providing business mentoring and advanced technical skills
Certification
- NASM - Certified Personal training
- ISSA - Certified Group Fitness Instructor
- ISSA - Certified Strength and Conditioning Specialist
- ISSA - Certified Group Exercise
- ISSA - Certified Indoor Cycling (spin)
- Lisenced Cosmetolegist in California and Texas
Timeline
Driver Helper
UPS
10.2023 - 01.2024
Handyman Services
Angie's (formally Handi Services)
02.2019 - 10.2023
Paint and body apprentise
Mark nyquist
01.2019 - 01.2020
Motel Inkeeper
Motel
02.2014 - 01.2016
Salon Educator Directer of Assistant Program
Article Salon
03.2013 - 05.2015
Personal Trainer Group X Instructer
Crunch Fitness & Titans Dungeon
05.2012 - 10.2015
Salon Manager Stylist
Nevaeh Salon
05.2010 - 09.2013
Property Mannager/owner
Self
09.1999 - 12.2010
Cnc Machine Shop Co-owner
Titan Engineering
11.1998 - 12.2010
Self Employed Hairstylist
Adora Bella", Nevaeh ", Charmed ", Choclates Salon
06.1998 - 07.2009
No Degree - Personal Training Certification
NASM
No Degree - Associates in Cosmetology
Citrus Heights Beauty College, Inc.
No Degree - Advanced Hair Styling
BBU Bumble And Bumble
No Degree - Cosmetology Pro Advanced Education
Nick Arrojo Academy
No Degree - Cosmetology Pro Advanced Education
Vidal Sassoon
No Degree - Exersiize Certifications
ISSA
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