Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Cox

Greenville,SC

Summary

Accomplished Quality Assurance Technician at US Waffle Company, skilled in auditing and equipment calibration. Proactively ensured compliance with SQF and GMP standards, enhancing product quality by 20%. Demonstrated strong communication skills, effectively addressing food safety issues. Adept at documentation and reporting, contributing to streamlined operations and improved regulatory adherence.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

Chicken Salad Chick
Greenville, SC
11.2025 - Current
  • Crafted high-quality sandwiches using fresh ingredients to meet customer preferences.
  • Maintained cleanliness and organization of workstations following food safety standards.
  • Assisted in training new staff on sandwich preparation techniques and customer service protocols.
  • Collaborated with team members to efficiently manage peak service hours and reduce wait times.
  • Implemented portion control measures to optimize ingredient usage and minimize waste.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.

Quality Assurance Technician

US Waffle Company
Liberty, SC
02.2024 - Current

Knowledge of SQF, GMP"s, SOP's, HACCP, and other food process sanitation requirements. Report any/ all food safety or food quality issues immediately to supervision. Perform related duties assigned by quality supervisor or other leadership. Maintain compliance with all company policies and procedures. Able to lift 50 to 70lbs. Able to work extended hours, avaliable to work overtime and weekend work as required. Conduct audit of production in process and of the finished product to ensure compliance with all product specifications, customer requirements and regulatory regulations. Conduct pre-operational inspection of production area after sanitation to ensure adequate cleaning of production line and production area. Conduct timely audits of production process and finished products as stated in the QA SOP's. Verify correct lot numbers being used at the mixing stations and compare with Plex entries. Responsible for retaining shift samples and evaluating. Collect micro samples of product as required. Conduct equipment calibrations as indicated in the SOP's as required when the need arises due to broken or damaged equipment. Effectively communicate any food safety and food quality issues or operational issues to the QA supervisor and/or a member of management to initiate immediate corrections. Review and correction of daily shift documentation from QA and production. Pulling retains for review when necessary due to a customer complaint. Making copies of check sheets and other documents as needed. Ensuring that product is placed on HOLD status in Plex when necessary. Follow all plant GMP's, SSOP's, and safety rules. Miscellaneous duties as assigned.

Education

Nursing

Oconee School of Practical Nursing
Seneca, SC
05-2004

High School Diploma -

Walhalla High School
Walhalla, SC
06-1996

Skills

  • Testing procedures
  • Auditing
  • Equipment inspection
  • Lab equipment maintenance
  • Documentation skills
  • Calibration
  • Equipment calibration
  • Line checking
  • Quality assurance requirements
  • Production line observation
  • Quality assurance
  • Documentation and reporting
  • Sampling

Timeline

Sandwich Artist

Chicken Salad Chick
11.2025 - Current

Quality Assurance Technician

US Waffle Company
02.2024 - Current

Nursing

Oconee School of Practical Nursing

High School Diploma -

Walhalla High School
Christy Cox