Christy Craft
Indianapolis,Indiana
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Operator Technician
Linde
Indianapolis, Indiana
11.2023 - 08.2024
- Performed equipment inspections and preventive maintenance on production machinery.
- Set up, adjusted and operated a variety of machines to produce parts or products meeting quality standards.
- Inspected finished products to verify conformity to quality standards.
- Maintained production and quality documentation.
- Followed safety protocols while operating machinery in order to prevent accidents or injuries on the job site.
- Monitored machine operations to detect malfunctions or out-of-specification operation conditions.
- Cleaned work area at end of shift ensuring all tools were returned to their proper place.
General Manager
Penn Station
Indianapolis, IN
10.2015 - 10.2023
- Achieved operational, financial, and customer service targets consistently with well-balanced staff schedules and assignments
- Boosted productivity by removing process bottlenecks and keeping adequate resources for team needs and forecasted customer levels
- Managed relationships with business vendors, verifying performance and resolving concerns
- Managed special events with practiced eye for important details such as vendor schedules and expected demand
- Guaranteed top-notch service standards and memorable customer experiences for every guest
- Maintained successful operations by overseeing employees, monitoring performance and continuously eliminating knowledge gaps
- Cultivated positive culture focused on employee empowerment, job satisfaction, and teamwork.
Supervisor
D & K Cleaning
Indianapolis
04.2010 - 03.2020
- Oversaw work of employees each day, monitoring activities and assigning tasks to cover demands
- Improved team performance by offering direction and hands-on support
- Maximized employee performance with effective training and close mentoring.
Kitchen Supervisor
Homewood Suites
Indianapolis
08.2013 - 10.2015
- Coordinated receiving of incoming deliveries and proper storage, including rotating perishables for minimal spoilage
- Placed accurate supply orders based on previous usage trends and expected demands
- Focused food service team with clear objectives, careful monitoring and consistent leadership
- Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning processes.
Education
High School Diploma -
St. Stephens High School
Hickory, North Carolina06.2002
Skills
- Operations management
- Employee relations
- Employee training
- Customer relations
- Machine Operation
- Quality Assurance
- Safety Compliance
- Customer Service
- Attention to Detail
Timeline
Operator Technician
Linde
11.2023 - 08.2024
General Manager
Penn Station
10.2015 - 10.2023
Kitchen Supervisor
Homewood Suites
08.2013 - 10.2015
Supervisor
D & K Cleaning
04.2010 - 03.2020
High School Diploma -
St. Stephens High School
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