Christy Crane
Bakersfield,CA
Summary
Energetic Substitute Teacher enthusiastic about promoting learning with hands-on activities, class lesson plans and individualized support. Polished in monitoring students while enforcing classroom and school rules. Respectful and friendly collaborator commended for encouraging understanding and acceptance of differences.
Knowledgeable Substitute Teacher committed to sharing knowledge and adapting lessons to allow children to succeed. Well-educated in identifying instructional methods and materials and creating classroom environment conducive to learning. Proficient in Microsoft Word and Excel.
Overview
26
26
years of professional experience
Work History
Substitute Teacher, K-5
Kern County Superintendent Of Schools
Bakersfield , CA
09.2022 - 05.2023
- Lesson planning
- Leadership skills
- Detailed oriented
- Kept children on schedule.
Claims Researcher
Aerotek (temporary)
Bakersfield
10.2021 - 11.2021
- Researched UI claims for the state of California
- Looked at different parts of the claim to determine if a DET appointment needed to be scheduled
- Data entry
- Worked with multiple programs such as AWS, Microsoft Teams, Zoom, Chat and video conferencing
- Excellent time management
- Cross trained in AC/RC and LAG Test
- WFH and back office work.
Phone Operator/Receptionist
Apple One (temporary)
Bakersfield
11.2017 - 01.2018
- Transferred calls to various departments or personnel
- Operated multi-line phone
- Prepared coffee makers for the next day
- Made sure customers had everything they needed while they waited for assistance
- Used intercom system to call salesmen to the showroom or let them know a customer was waiting on the other line.
Social Media Expert
Boost Mobile
Bakersfield
10.2012 - 11.2015
- Processed customer care requests via phone and social media such as Facebook, Twitter and Instagram
- Updated account information and resolved any problems that would arise regarding their phone.
Coach/Mentor
Boost Mobile
Bakersfield
10.2012 - 11.2015
- Helped new trainees learn how to use new tools that they will work with daily
- I had one-on-one conferences with trainees daily on their progress and provided feedback on their progress
- Answered supervisor calls upon customer request.
Customer Care Representative
Boost Mobile
Bakersfield
10.2012 - 11.2015
- Answered incoming calls from subscribers; resolved customer issues on their cell phones; process payments with credit/debit cards; data entry on all elements of position; worked in a fast-paced environment.
Office Assistant
Boston Eye Care
Bakersfield
07.2012 - 09.2012
- Temporary position
- Provided receptionist duties to optometric office including greeting customers, answering multi-phone lines, appointment setting, patient data entry, filing, collecting fees, opening and closing office.
Tutor
Academic Advantage
Bakersfield
02.2012 - 04.2012
- Researched lessons to teach students one-on-one
- Communicated concerns with central office
- Faxed monthly reports on students' progress.
Sales Representative
Vector Marketing
Bakersfield
06.2011 - 01.2012
- Online order data entry
- Presented and demonstrated quality of Cutco Cutlery to individual customers
- Called customers, set up demo appointments.
Lead Teacher
St. James Learning Center
Little Rock, AR
01.1997 - 10.2010
- Interacted with students daily by researching activities and planning daily for a classroom environment
- Communicated parents and filed end-of-year student reports.
Education
Paralegal Certificate -
University of Arkansas at Little Rock
01.2006
Bachelor of Arts in English -
University of Arkansas at Little Rock
01.1999
Skills
- MS Word
- Data Entry
- Customer Service
- Social media
- Multi-Phone Lines
- Filing Alpha/Numerical
- Office Machines
- Confidentiality
- Issue Resolution
Timeline
Substitute Teacher, K-5
Kern County Superintendent Of Schools
09.2022 - 05.2023
Claims Researcher
Aerotek (temporary)
10.2021 - 11.2021
Phone Operator/Receptionist
Apple One (temporary)
11.2017 - 01.2018
Social Media Expert
Boost Mobile
10.2012 - 11.2015
Coach/Mentor
Boost Mobile
10.2012 - 11.2015
Customer Care Representative
Boost Mobile
10.2012 - 11.2015
Office Assistant
Boston Eye Care
07.2012 - 09.2012
Tutor
Academic Advantage
02.2012 - 04.2012
Sales Representative
Vector Marketing
06.2011 - 01.2012
Lead Teacher
St. James Learning Center
01.1997 - 10.2010
Paralegal Certificate -
University of Arkansas at Little Rock
Bachelor of Arts in English -
University of Arkansas at Little Rock
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