Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Christy DeJesus

Winter Garden

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dynamic and results-driven professional with a strong background in customer service and product design from Vera Bradley. Proven ability to exceed sales goals while fostering team collaboration. Skilled in multi-needle embroidery machine operation and creative design, I thrive in fast-paced environments, delivering exceptional service and innovative solutions that meet customer needs.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales Associate/ Monogramer

Vera Bradley
Orlando
06.2023 - Current
  • Assisted customers in selecting merchandise and provided product information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Operated multi-needle embroidery machines for various fabric types.
  • Inspected finished products for quality and accuracy before delivery.
  • Changed bobbins when necessary during production runs.

Owner/Manager

Star Dream Boutique
Wintr Garden
01.2019 - Current
  • Creator and Designer of making unique handmade items with Acrylic and woodwork.
  • Helping Customers daily with questions, concerns and customer service support.
  • Handling all business finances and marketing, while utilizing Excel, Word, and Photo Shop.
  • Coordinated financial planning, budgeting, and expense management for profitability.
  • Assisted in product design and development processes to create innovative solutions that meet customer demands.
  • Developed marketing strategies to enhance brand visibility and attract new customers.
  • Managed daily operations of business, including hiring and training staff.
  • Provided direction and guidance to employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Instructor

JOANN Fabrics and Crafts
Winter Garden
02.2017 - 03.2019
  • Developed creative lesson plans for various crafting techniques and projects.
  • Instructed customers on proper usage of tools and materials for crafting.
  • Assisted customers in selecting appropriate products for their crafting needs.
  • Assisted students with project ideas and offered personalized guidance.
  • Instructed and assisted students during craft activities.
  • Provided individual guidance to assist students in completing their projects according to their own unique vision.

Medical Assistant

Orlando OBGYN
Orlando
08.2008 - 02.2010
  • Assisted physicians with patient examinations and medical procedures.
  • Prepared examination rooms and ensured readiness for patient appointments.
  • Managed patient records and maintained confidentiality in compliance with regulations.
  • Scheduled patient appointments and coordinated follow-up visits efficiently.
  • Collected and processed lab specimens for diagnostic testing accurately.
  • Administered vaccinations and performed basic laboratory tests as needed.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Measured vital signs and took medical histories to prepare patients for examination.

Manager

Oerther Foods/ Mcdonalds
Orlando
02.2002 - 01.2005
  • Managed inventory levels and ordered supplies as needed.
  • Trained staff on food safety and customer service standards.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Certification /Medical Assistant -

Everest University
Orlando, FL
06-2008

High School Diploma -

Olympia High School
Orlando, FL
05-2004

Skills

  • Customer service
  • Cash handling
  • Product design
  • Machine operation
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Sales strategy
  • Exceeds sales goals
  • Product knowledge
  • Team collaboration
  • Creative design
  • Positive and professional
  • Teamwork and collaboration
  • Friendly and outgoing
  • Goal oriented
  • Embroidery machine operation
  • Multi-needle techniques
  • Embroidery digitizing
  • Machine sewing
  • Embroidery techniques
  • Laser programming
  • Material handling
  • Craft design
  • Creative thinking
  • Craftsmanship expertise
  • Teaching techniques

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

Medical Assistant / Certified

Timeline

Sales Associate/ Monogramer

Vera Bradley
06.2023 - Current

Owner/Manager

Star Dream Boutique
01.2019 - Current

Instructor

JOANN Fabrics and Crafts
02.2017 - 03.2019

Medical Assistant

Orlando OBGYN
08.2008 - 02.2010

Manager

Oerther Foods/ Mcdonalds
02.2002 - 01.2005

Certification /Medical Assistant -

Everest University

High School Diploma -

Olympia High School

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Christy DeJesus