Christy De La Riva
Anaheim,CA
Summary
Compassionate and dedicated Medical Assistant with 8 years of experience in providing exceptional patient care in various healthcare settings. Skilled in conducting comprehensive patient assessments, and ensuring the highest standards of a medical practice. Adept at fostering strong relationships with patients, families, and interdisciplinary healthcare teams.
Overview
18
18
years of professional experience
Work History
Detox Technician
NewLife Treatment Center
Santa Ana, CA
06.2024 - Current
- Monitored vital signs of detoxing patients.
- Observed client's behaviors and reported any concerning actions to healthcare staff members.
- Maintained a clean, organized workspace at all times, adhering to infection control standards.
- Assisted with intakes, initial assessments and data entry.
- Provided crisis intervention services when necessary.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Monitored clients to help maintain optimal security and safety requirements.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Developed individualized aftercare plans for successful completion of the detox program.
- Influenced patients' behavior with interaction, counseling or instruction.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Administered oral medications following physician's prescriptions and instructions.
- Ensured that all safety protocols were followed while providing care to clients undergoing detoxification.
- Developed basic strategies to promote patient safety, wellness and independence.
- Worked under supervision of professionals to update documentation, deliver care, and assist with discharge.
Medical Assistant/File clerk
Renewed Strength Medical Group
Garden Grove, CA
01.2019 - 01.2024
- Front Office; Report to work properly dressed according to the approved dress code
- Checking patients in and out after each visit
- Conduct comprehensive patient assessments, monitor vital signs
- Collaborate with my interdisciplinary healthcare team to develop and implement effective patient assessments
- Provided prompt and efficient medical care in a high-pressure medical office, managing a wide variety of non-critical cases
- Demonstrated strong communication skills in providing emotional support to patients and their families during stressful times
- File Clerk; Maintain accurate and up-to-date patient records and documentation in compliance with healthcare regulations and clinical standards
Medical Assistant
Steady Care Medical Center
Santa Ana, CA
01.2017 - 01.2019
- Front Office; Report to work properly dressed according to the approved dress code
- Checking patients in and out
- Complete appropriate documentation on all patients examined
- Answering multi-line phones, completing prior authorizations for medication and scheduling follow ups
- Completing all requested medical records and subpoenas
- Collect all necessary payments from the patient's visit
- Back Office; Take patient histories and vital signs
- Prepare exam and treatment rooms with necessary instruments
- Perform both IM and SUB injections
- Assist the medical staff with routine clinical tasks
- Assist physicians in preparing for minor invasive surgeries such as skin tag removals
- Maintain equipment for use at all times, in a clean and safe condition
- Manage time effectively to complete all patient treatments and related activities as assigned
- Maintain patient files, records and other information
Cashier
Corner Bakery
Fountain Valley, CA
01.2016 - 01.2017
- Greet customers and accurately take customer orders
- Answering and handling all phone and online orders
- Maintaining a clean and comfortable dining room area
- Setting up breakfast and lunch displays according to planograms
- Stocking and maintaining a clean drinking station with appropriate supplies
- Handle petty cash for store closure
Replenishment Associate
Kohls Department Stores
Santa Ana, CA
01.2014 - 01.2016
- Unload trucks and merchandise according to the monthly planogram
- Replenish and re-stock all stockrooms
- Keep track of all online orders and accurately ship merchandise
- Help with floor moves for seasons changes
- Focused on continuous flow that played an important role for inventory control
Sales Floor Supervisor
Kohls Department Stores
Santa Ana, CA
01.2012 - 01.2014
- Provide GREAT customer service
- Supervised sales floor associates with lunch and breaks as well as maintaining floor recovery and go-backs
- Update new floor plans according to monthly planograms
- Lead my price change team which involved new marks-downs, mark-ups as well as newly marked clearance merchandise
Jewelry Supervisor
Kohls Department Stores
Santa Ana, CA
01.2011 - 01.2012
- Provide GREAT customer service
- Ring up customers with certified in-case Jewelry
- Check all Diamonds for certification
- Resize all in store watches
- Setting up displays and presentations with merchandise according to updated bi-weekly planograms
- Handle petty cash for end of the day sales
Customer Service Associate
Kohls Department Stores
Santa Ana, CA
01.2007 - 01.2010
- Provide GREAT customer service
- Handle all returns and exchanges
- Assist customers in locating merchandise in other Kohls locations
- Process all damaged items for inventory control
- Audit and maintain petty cash while closing register for end of day sales
Education
Medical Assistant Certificate -
North West College
Santa Ana, CA01.2016
High School Diploma -
ACCESS County Community
Tustin, CA01.2009
Skills
- Ability to maintain composure in tough situations
- Good interpersonal skills
- Ability to adapt quickly to any situation
- Vital sign monitoring
- Patient transportation
- Substance abuse
- Patient assessment
- Self motivation
- Multitasking capacity
- Progress documentation
- Record keeping
- Teamwork and collaboration
- Multitasking
- First Aid/CPR
- Reliability
- Excellent communication
Timeline
Detox Technician
NewLife Treatment Center
06.2024 - Current
Medical Assistant/File clerk
Renewed Strength Medical Group
01.2019 - 01.2024
Medical Assistant
Steady Care Medical Center
01.2017 - 01.2019
Cashier
Corner Bakery
01.2016 - 01.2017
Replenishment Associate
Kohls Department Stores
01.2014 - 01.2016
Sales Floor Supervisor
Kohls Department Stores
01.2012 - 01.2014
Jewelry Supervisor
Kohls Department Stores
01.2011 - 01.2012
Customer Service Associate
Kohls Department Stores
01.2007 - 01.2010
Medical Assistant Certificate -
North West College
High School Diploma -
ACCESS County Community
Similar Profiles
Maggie ScarioniMaggie Scarioni
Sunday School Teacher at Newlife Christian CenterSunday School Teacher at Newlife Christian Center
KADER ELRDAIDEHKADER ELRDAIDEH
Administrative assistant, Accounts receivable at Newlife Fertility CenterAdministrative assistant, Accounts receivable at Newlife Fertility Center
REYAZ MOHAMMEDREYAZ MOHAMMED
English Teacher at Newlife English CenterEnglish Teacher at Newlife English Center
Aileen OlveraAileen Olvera
Inspector at B. Braun MedicalInspector at B. Braun Medical
Anamarie SantosAnamarie Santos
Direct Support Professional at Santos Home Care IncDirect Support Professional at Santos Home Care Inc