Christy Del Campo
Watertown,NY
Summary
Resourceful Clinical Office Support Specialist skilled in customer relations and scheduling coordination. Delivers outstanding service in fast-paced environments while maintaining composure. Combines strong work ethic with effective multitasking and time management abilities. Quick learner dedicated to enhancing customer experiences through research, technical, and problem-solving skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Clinical Office Support
Samaritan Health Services
Watertown , NY
12.2024 - Current
- Promptly identified and addressed customer needs to ensure efficient service delivery.
- Resolved issues through knowledgeable, friendly service, contributing to enhanced customer satisfaction and loyalty.
- Assisted with requests and answered questions, ensuring a positive customer experience and timely service.
- Collaborated with diverse coworkers to achieve objectives and resolve product-related issues, fostering a supportive team environment.
Sales Associate
Dick's Sporting Goods, Inc
Watertown, New York
11.2022 - 10.2024
- Greeted customers and provided exceptional customer service.
- Provided excellent customer service to resolve inquiries and concerns.
- Assisted customers in selecting sporting goods and equipment.
- Maintained knowledge of current merchandise and promotions.
- Organized sales floor to enhance product visibility and accessibility.
- Restocked shelves and ensured inventory accuracy throughout the store.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Office Manager
Aire Serv Of NNY
Brownville , NY
10.2021 - 11.2023
- Managed daily office operations to support a leading HVAC service provider.
- Coordinated schedules for technicians to optimize service delivery and efficiency.
- Maintained inventory of supplies and equipment for operational readiness.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
High School Diploma -
Carthage High School
Carthage, NY08-2000
Skills
- Certified Clinical Medical Assistant certified
- Medical terminology
- Clinical operations
- Patient scheduling
- Patient triage
- Appointment reminders
- Insurance claims
- Office management
- Scheduling coordination
- Microsoft office
- Data entry
- Customer relations
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Calm under pressure
- Dependable and responsible
- Professional bedside manner
- Medical office administration
Certification
- Certified Clinical Medical Assistant (CCMA)
Timeline
Clinical Office Support
Samaritan Health Services
12.2024 - Current
Sales Associate
Dick's Sporting Goods, Inc
11.2022 - 10.2024
Office Manager
Aire Serv Of NNY
10.2021 - 11.2023
High School Diploma -
Carthage High School