CHRISTY DENNIS
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service.
Overview
22
22
years of professional experience
Work History
Assets Specialist
Forestar Group Inc.
08.2021 - 06.2023
- Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
- Coordinated the execution of contracts and purchase orders
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Assisted with annual audits by generating reports and collecting and consolidating invoice information.
Corporate Accounting-Treasury Assistant
D. R. Horton, Americas Home Builder
05.2019 - 08.2021
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Implemented strategies to improve organizational financial performance.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Processed payments and documents such as invoices, journal vouchers, reimbursements, and statements.
Mortgage Servicing Specialist
Bank of America
09.2008 - 05.2019
- Monitored pipelines to track and log status of loans.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Collaborated with other departments to promptly process loan applications.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Customer Service Specialist
Citigroup
11.2001 - 09.2008
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Timpson High School
Timpson, TX01.1991
National Academy of Sports Medicine (NASM)
01.2019
Skills
- Real Estate Loan Closing Documentation
- Contract Administration
- Vendor Relationship Management
- Claims Processor, E-Billing
- Microsoft Office, Sharepoint, VLOOKUP, Pivot Table
- Data Collection
- Asset Protection
- AS400
- Accounting
- Recon Trust Database
Timeline
Assets Specialist
Forestar Group Inc.
08.2021 - 06.2023
Corporate Accounting-Treasury Assistant
D. R. Horton, Americas Home Builder
05.2019 - 08.2021
Mortgage Servicing Specialist
Bank of America
09.2008 - 05.2019
Customer Service Specialist
Citigroup
11.2001 - 09.2008
High School Diploma -
Timpson High School
National Academy of Sports Medicine (NASM)
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