Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach
Overview
34
34
years of professional experience
Work History
Office Manager
Remington-Lott Farms LLC
Brandon, MS
01.2011 - 03.2022
Delivered clerical support by handling range of routine and special requirements.
Maintained proactive correspondence management, document coordination and customer relations.
Maintained open communication with customers to foster positive relations and provide updates on issues.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Oversaw quality control and productivity rates to increase revenue and production times.
Coached new hires on company processes while managing employees to achieve maximum production.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated special projects and managed schedules.
Maintained computer and physical filing systems.
Marketing Director
GranthamPoole CPAs
Ridgeland, MS
09.1999 - 12.2010
Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
Created innovative strategies to drive customer engagement.
Evaluated and optimized marketing strategies to improve goal attainment in [Type] area.
Prepared and executed outreach events with over [Number] guests in attendance.
Consulted with product development teams to enhance products based on customer interest data.
Receptionist
Grantham Randall CPAs
Jackson, MS
01.1983 - 05.1991
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients and updated client records.
Scheduled and confirmed appointments and meetings for senior management team.