Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Enriquez

Odessa,TX

Summary

Accomplished retail professional with significant experience at Seven Eleven, excelling in customer service and leadership. Track record of optimizing operations and elevating customer satisfaction. Skilled in financial management and conflict resolution, enhancing efficiency and creating a positive shopping experience. Focused on driving operational excellence and fostering team success.

Overview

2024
2024
years of professional experience

Work History

Assistant Manager

Shell Gas Station

Store Manager

Stripes Convenience Store

Delivered outstanding customer service, addressing inquiries and resolving issues. Managed register operations to facilitate smooth checkout processes. Maintained stock levels through timely replenishment of merchandise. Conducted regular cleaning to uphold cleanliness standards throughout the store.

Store Manager

Seven Eleven
02.2019 - 03.2023

Managed building schedules while overseeing merchandise procurement for store needs. Implemented waste control strategies to improve sustainability efforts. Directed budget management activities to ensure fiscal responsibility. Conducted bank deposits regularly to support daily operations. Produced reports for operational insights and strategic planning. Liaised with vendors for effective supply chain management. Crafted marketing promotions to drive brand awareness and boost revenue.

Assistant Manager

Seven Eleven
11.2019 - 03.2020

Delivered exceptional customer service, fostering positive client relationships. Maintained clean and organized store environment through regular stocking and cleaning. Handled bank deposits accurately to ensure financial integrity. Ordered merchandise proactively to align with store inventory needs. Checked in vendors efficiently, streamlining supply chain processes. Monitored waste control practices to reduce overhead costs and improve efficiency.

Shift Leader

Seven Eleven
04.2019 - 07.2019

Provided outstanding customer service by resolving issues effectively. Processed money transactions accurately, safeguarding against discrepancies. Conducted thorough cleaning routines to uphold facility standards. Organized and stocked merchandise systematically for improved accessibility.

Cashier Team Lead

Texas Burger
12.2017 - 11.2018

Handled customer requests and inquiries at drive-through, optimizing order delivery speed.

Assistant Manager

Sonic Drive-in
01.2015 - 11.2017

Managed customer interactions by taking precise orders and providing service. Conducted cash handling operations and executed bank deposits efficiently. Operated as a car hop, facilitating quick order delivery to patrons. Strengthened customer relations through attentive service and accurate order fulfillment.

Sales Associate

Seven Eleven
03.2011 - 11.2013

Delivered outstanding customer service, addressing inquiries and resolving issues. Managed register operations to facilitate smooth checkout processes. Maintained stock levels through timely replenishment of merchandise. Conducted regular cleaning to uphold cleanliness standards throughout the store.

Education

Basic Education

Crane High School
Crane, TX
05.2000

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Team building
  • Employee scheduling
  • Operations management
  • Recruiting and interviewing
  • Sales strategies
  • Customer relationship management (CRM)

Timeline

Assistant Manager

Seven Eleven
11.2019 - 03.2020

Shift Leader

Seven Eleven
04.2019 - 07.2019

Store Manager

Seven Eleven
02.2019 - 03.2023

Cashier Team Lead

Texas Burger
12.2017 - 11.2018

Assistant Manager

Sonic Drive-in
01.2015 - 11.2017

Sales Associate

Seven Eleven
03.2011 - 11.2013

Assistant Manager

Shell Gas Station

Store Manager

Stripes Convenience Store

Basic Education

Crane High School