Summary
Overview
Work History
Education
Skills
Timeline
Christy Ensley

Christy Ensley

Knoxville,United States

Summary

Experienced account manager, excellent at juggling multiple projects and working under pressure to meet deadlines. Outstanding relationship building. Enthusiastic and driven. Thrives on challenges. Flexible, detail-oriented and adaptive team player with expertise in customer service and process improvements.

Overview

11
11
years of professional experience

Work History

Project Manager

BARE International
08.2021 - Current
  • Maintain strong relationships with clients, serving as the primary point of contact for all their needs
  • Collaborate with internal teams to ensure the successful completion of projects
  • Conduct regular meetings and check-ins with clients to assess their satisfaction levels, address concerns, and identify opportunities for upselling
  • Actively listen to clients' feedback and communicate their needs to relevant teams
  • Manage client expectations by setting clear deliverables, timelines, and budgets.

Owner

Smoky Mountain Selfies
07.2018 - Current
  • Started business from the ground up.
  • Utilized creative and effective marketing strategies to get my name out there and drive sales.
  • Identified new opportunities for growth, expansion, and diversification.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.

Senior Field Manager

Ipsos North America
04.2013 - 08.2021
  • Created long and short term plans, including setting targets for milestones and adhering to deadlines
  • Delegated tasks to employees best able to accomplish them
  • Collaborated with internal teams to ensure the successful completion of projects
  • Monitored and recalibrated tasks if needed throughout the project to ensure delivery by deadline
  • Meticulously maintained set budget
  • Successfully oversaw management of multiple complex projects at once.

Education

Bachelor of Science - Psychology

Georgia State University
05.2006

Skills

  • Budgeting
  • Customer relations
  • Outside Sales
  • Work flow planning
  • Project Scheduling
  • Client rapport
  • Account Management
  • Relationship Building

Timeline

Project Manager - BARE International
08.2021 - Current
Owner - Smoky Mountain Selfies
07.2018 - Current
Senior Field Manager - Ipsos North America
04.2013 - 08.2021
Georgia State University - Bachelor of Science, Psychology

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Christy Ensley