Christy Evans

Responsibilities and Achievements:

Key responsibilities include educating practices on their relationship with CEC and new employer groups coming into their area, credentialing all new providers, managing email and phone communications with providers and retail chains, adding locations for out-of-network claims, overseeing the Walmart and Nationwide provider rosters, assisting with provider portal issues, and setting up portal accounts as needed.

Responsibilities and Achievements:

I worked part-time while assisting with my grandchildren. Responsibilities included scheduling patients, managing phone communications, verifying insurance and eligibility, processing patient and insurance payments, setting up treatment plans, and coordinating referrals by sending X-rays and necessary documentation to other providers.

Responsibilities and Achievements:

Responsibilities included developing and optimizing workflow processes, monitoring daily productivity, and implementing improvements to enhance overall team performance. Oversaw daily operations, maintained and developed relationships with referring optometry offices, and ensured efficient front desk functions and patient flow to minimize wait times. Managed physician schedules, and handled hiring, training, disciplinary actions, and performance reviews. Additionally, I created doctor scheduling templates, coordinated patient scheduling, and filled in for staff when needed.

Responsibilities and Achievements:

I worked for an independent optometry practice for almost 11 years, and then it was sold to MyEyeDr, where I was hired as the General Manager. Responsibilities included meeting goals and deadlines, managing office profit and loss, coordinating and overseeing doctor and staff schedules, assisting with checking patients in and out for their appointments, providing support by filling in for staff, and performing special testing when needed.

Additionally, I facilitated eyewear sales, processed orders for frames, lenses, and contact lenses, verified insurance, and managed inventory to ensure efficient operations.

Responsibilities and Achievements:

• Prepare insurance claims for submission to clearinghouses or insurance companies.
• Achieving revenue goals by managing collections, accounts receivables, the referral process, and insurance billing.
• Review accounts receivable reports, insurance contracts, and monthly financial reports.
• Maintain credentialing for three providers.
• Verified eligibility and benefits for patients.
• Reference monthly aging reports to follow up on unpaid claims, and obtain maximum reimbursement.
• Post payments, and send statements.
• Process company payroll.
• Coordinate continuing education for staff.
• Respond to patients via the Patient Portal.