Christy Feeback
Fordland,MO
Summary
Results-oriented professional specializing in MS-DRG and APR-DRG payment methodologies, with a focus on denial prevention and ICD-10-CM and ICD-10-PCS coding guidelines. Demonstrated success in leadership and mentorship, enhancing coding education and documentation improvement. Expertise in query compliance and optimization of MS-DRG and APR-DRG, leading to improved SOI/ROM scores while ensuring adherence to compliance standards.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Director of Inpatient Coding Excellence
Mercy Health Systems
Springfield, Missouri
04.2021 - 07.2026
- Collaborated with cross-functional teams to implement healthcare programs and policies.
- Analyzed data trends to inform resource allocation and decision-making.
- Mentored emerging leaders to promote professional development within the organization.
- Recruited, trained, supervised, and evaluated staff members to enhance team performance.
- Directed daily operations while ensuring compliance with applicable laws and regulations.
- Facilitated interdepartmental collaboration by encouraging open communication channels.
- Conducted regular meetings with department heads to assess progress on strategic initiatives.
- Collaborated with multiple vendors to establish and clarify company policies and coding quality expectations.
- Led a team consisting of 13 auditors, 3 inpatient coding trainers and educators and 2 supervisors.
- Created weekly coding education bulletins and educational tip sheets.
- Led a monthly inpatient coding education call with inpatient coders, auditors, leaders and CDI staff.
- Helped build the inpatient coding training program.
- Created monthly inpatient coding quality and production scorecards for 100+ coders.
- Served on the query committee consisting of a multidisciplinary team of inpatient coding leaders, CDI leaders and physician advisors for 10+ years ensuring queries aligned with the AHIMA practice brief for Creating a Compliant Query.
- Collaborated with CDI and quality teams to review 30-day readmissions and malnutrition cases.
- Performed regular coding audits both prebill and retrospective.
- Educated coders, coding leaders and CDI staff on April 1st and October 1st code updates.
- Submitted ICD-10-CM code proposals to ICD-10 Coordination and Maintenance Committee annually.
- Submitted ICD-10-PCS code and MS-DRG proposals through Mearis annually.
- Worked closely with the coding denials team.
- Worked closely with business office on prepay rejected claims to help get them resolved and paid.
- Performed many prebill and retrospective inpatient coding audits.
- Assisted with creating many rules for the inpatient coding AI tool to prevent revenue loss.
Manager of Inpatient Coding Quality and Education
Mercy
Springfield, Missouri
08.2016 - 04.2021
- Led a team of four Mercy auditors, three contract auditors, two inpatient coding trainers, and one supervisor.
- Collaborated with two inpatient coding trainers and educators to build Mercy's training program.
- Monitored and educated inpatient coding quality and provided educational feedback as appropriate.
- Led a monthly inpatient coding educational call for coders, leaders and CDI staffing.
- Monitored auditor productivity.
- Created educational bulletins and tip sheets.
- Updated staffing on October 1st code updates.
- Monitored the inpatient coding prebill process for coding trends and educated as appropriate.
- Developed training programs to enhance staff skills and knowledge.
- Fostered a positive work environment by promoting teamwork and open communication.
- Monitored staff performance and addressed issues.
Inpatient Coding Supervisor
Mercy Health Systems
Springfield, Missouri
07.2013 - 08.2016
- Supervised a team of 30+ inpatient and outpatient coders.
- Supervised the coding department to ensure compliance with healthcare regulations.
- Trained staff on coding standards and best practices for accuracy.
- Reviewed inpatient coding denials and wrote many successful appeal letters.
- Led team meetings, answered inpatient and outpatient coding questions, monitored quality and productivity.
Inpatient Coder
Mercy Health Systems
Springfield, Missouri
01.2010 - 07.2013
- Reviewed patient records for accurate coding and billing compliance.
- Utilized electronic health record systems for efficient data entry and retrieval.
- Collaborated with healthcare professionals to clarify documentation requirements.
- Maintained up-to-date knowledge of coding guidelines and regulations.
- Analyzed coding discrepancies to ensure correct reimbursement processes.
- Attended educational seminars related to disease processes, anatomy and physiology, pharmacology, pathology, radiology.
- Collaborated with physicians to obtain additional information as needed for code assignment.
- Maintained knowledge of reimbursement rules, regulations, policies, and procedures related to coding.
Radiology Transcriptionist
Mercy Health Systems
Springfield, Missouri
04.2006 - 01.2010
- Transcribed radiology reports for various medical imaging procedures.
- Reviewed transcripts for accuracy and completeness before submission.
- Utilized electronic health record systems to access patient information.
Education
Bachelor of Science - Health Information Administration
Stephen's College
Columbia05-2013
Skills
- Healthcare compliance
- Data analysis and trending
- Inpatient code auditing
- Clear and effective coding education
- Staff management
- Quality improvement
- Team collaboration
- Strategic planning
- Cross-functional leadership
- Effective communication
- Problem solving
- Team management
- Epic and Solventum Software experience
Certification
- RHIA
- COC-H
Timeline
Director of Inpatient Coding Excellence
Mercy Health Systems
04.2021 - 07.2026
Manager of Inpatient Coding Quality and Education
Mercy
08.2016 - 04.2021
Inpatient Coding Supervisor
Mercy Health Systems
07.2013 - 08.2016
Inpatient Coder
Mercy Health Systems
01.2010 - 07.2013
Radiology Transcriptionist
Mercy Health Systems
04.2006 - 01.2010
Bachelor of Science - Health Information Administration
Stephen's College