Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Medical Secretary
Hackensack Meridian Health
Hackensack, New Jersey
04.2024 - Current
Compiled physical and digital documents, charts, and reports.
Managed patient flow to minimize waiting times and improve office efficiency.
Monitored patient messages sent via email or phone message system and responded accordingly.
Maintained accurate patient records and filing systems according to established policies and procedures.
Coordinated referrals between primary care physicians and specialists as required.
Scheduled and confirmed patient appointments and consultations.
Created new patient files when needed and ensured that all documents were properly filed in each file folder.
Greeted patients upon arrival, collected medical history, and verified insurance coverage.
Transcribed doctor's orders into the electronic health record system.
Ophthalmic Technician
Prism Vision Group
Bloomfield, NJ
09.2023 - Current
Assisted ophthalmologists with patient examinations and procedures.
Prepared patient charts prior to each visit including relevant past medical history.
Verified insurance coverage for services provided at the practice.
Scheduled appointments for patients based on their availability.
Performed visual acuity tests, tonometry, refraction and other vision tests.
Maintained records of patient medical histories and test results.
Collected data from visual field testing, retinal imaging, corneal topography.
Receptionist Assistant
Eye Centers Of America
Bloomfield, NJ
09.2021 - 09.2023
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Assisted with administrative tasks such as data entry into company databases.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Managed the distribution of incoming mail, faxes, and packages.
Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
Conducted follow up calls with patients after their procedure was completed.
Managed appointment reminders for upcoming surgeries via phone or mailers.
Provided patient education and answered questions regarding the surgery process.
Created and managed surgical schedules for multiple surgeons.
Ophthalmic Technician
Dello Russo Laservision
Bergenfield, NJ
01.2019 - 03.2020
Performed visual acuity tests, tonometry, refraction and other vision tests.
Collected data from visual field testing, retinal imaging, corneal topography.
Prepared patient charts prior to each visit including relevant past medical history.
Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
Verified insurance coverage for services provided at the practice.
Scheduled appointments for patients based on their availability.
Observed pupils, visual acuteness and extra-ocular movements to check patient status.
Education
Associate of Science -
Bergen Community College
Paramus, NJ
Skills
Google Drive
Google Meet
AthenaHealth EHR System
Nextech EHR System
Microsoft Word
Microsoft Excel
Fluent in English and Spanish
Excellent written and verbal communication skills
Positive attitude and willingness to learn
Timeline
Medical Secretary
Hackensack Meridian Health
04.2024 - Current
Ophthalmic Technician
Prism Vision Group
09.2023 - Current
Receptionist Assistant
Eye Centers Of America
09.2021 - 09.2023
Ophthalmic Technician
Dello Russo Laservision
01.2019 - 03.2020
Associate of Science -
Bergen Community College
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