Christy Finch
Summary
I am a motivated and professional office assistant. I am organized, reliable, responsible, and energetic. I have a strong work ethic and take pride in performing my job to the best of my ability. I enjoy communicating with people and assisting them in any way I can.
Overview
11
11
years of professional experience
Work History
Patient Concierge Then Front Office Coordinator
Evexias Medical
08.2022 - Current
- Worked as a patient concierge
- Answered phone calls to schedule appointments and prescription refills.
- Engaged with new clients interested in hormone replacement therapy and other services
- Assisted prospective clients in becoming patients through the entire process
- Managed invoicing and payments
- Tasked medical assistants on where to send refills
- Moved to front office coordinator
- Worked the 'Checked out' position
- Utilized the 'Patient Now' program for scheduling and billing.
- Created invoices and processed payments via credit card, CareCredit, or cash.
- Used 'Microsoft Teams' for software management.
- I provided patients with details about special offers to encourage their purchases.
- Prepared the paperwork for the upcoming day's appointments, including lab results and documents for the Nurse Practitioner.
- Conducted end-of-day inventory checks and restocked the supplements.
- Submitted end-of-day reports to the office manager.
- Enjoyed interacting with patients and seeing the positive impact of hormone replacement therapy.
Secretary in Fine Arts - Full Time
BISD - Fine Arts Department
04.2021 - 08.2022
- Work in the Fine Arts department handling purchase orders for fine arts teachers
- Place orders for items needed by the department
- Track the budget for individual departments
- Manage and oversee independent contractor contracts, facilitating the approval process
- Process credit card transactions for teachers and the department
- Reconcile credit card statements as they arrive
- Make travel arrangements for groups advancing to State, including: Food arrangements, Bussing needs, Activity plans, Meal cash requests
Admissions Specialist - Full Time
Trinity Valley Community College
01.2020 - 03.2021
- Managed all aspects of student admissions, ensuring applications and required documents were complete for registration.
- Retrieved transcripts using Parchment, Greenlight, and Filezilla, and evaluated them on student accounts.
- Updated student files utilizing Colleague and Ellucian systems.
- Handled phone calls and emails related to admissions inquiries.
- Assisted students who walked in to check on their application status or pick up official transcripts.
- Maintained a busy office environment.
General Office Clerk - Full Time
BISD - Birdville High School
10.2018 - 10.2019
- Managed all aspects of student admissions
- Ensured applications and required documents were complete for registration
- Retrieved transcripts from Parchment, Greenlight, and Filezilla
- Evaluated transcripts on student accounts
- Updated student files using Colleague and Ellucian
- Answered phone calls and emails regarding admissions inquiries
- Assisted students in-person with application status and official transcript pickups
- Worked in a busy office environment
Patient Care Secretary
Freedom Hospice, NRH
05.2018 - 09.2018
- Fielding calls from patient family members regarding patient care and prescription refills
- Ensuring that charts are updated and documents are scanned
- Preparing for weekly meetings with doctors and nurses
- Document control and reporting in Brightree for each facility
Lead Receptionist
The Salons of Volterra
10.2017 - 05.2018
- I returned to The Salons of Volterra in my previous role with the same responsibilities.
Production Department Assistant
Inprov
04.2017 - 09.2017
- Started out as receptionist at Inprov
- Moved into the production department after 2 months
- Tracked orders and emails
- Shopped for products related to client needs
- Updated spreadsheets in Google Docs
- Maintained files on current jobs
- Worked with teams on artwork processing
- Requested samples from vendors
Lead Receptionist
The Salons of Volterra
01.2014 - 03.2017
- Lead receptionist for an upscale salon
- Responsibilities included: Telephone operator and mailroom management, Greeting clients and directing them to their stylist, Vending machine sales tracking and management, Tenant rent collection and processing, Petty cash tracking and management, Bank deposit preparation
- Tracked tenant lease agreements
- Audited credentials of all stylists to ensure current and valid documentation
- Answered questions related to service offerings
- Directed clients to the appropriate personnel for their needs
Skills
- Exceptional communication
- Patient confidentiality
- Appointment scheduling
- Time management proficiency
Timeline
Patient Concierge Then Front Office Coordinator
Evexias Medical
08.2022 - Current
Secretary in Fine Arts - Full Time
BISD - Fine Arts Department
04.2021 - 08.2022
Admissions Specialist - Full Time
Trinity Valley Community College
01.2020 - 03.2021
General Office Clerk - Full Time
BISD - Birdville High School
10.2018 - 10.2019
Patient Care Secretary
Freedom Hospice, NRH
05.2018 - 09.2018
Lead Receptionist
The Salons of Volterra
10.2017 - 05.2018
Production Department Assistant
Inprov
04.2017 - 09.2017
Lead Receptionist
The Salons of Volterra
01.2014 - 03.2017
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