Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Flewwellin

Marysville,OH

Summary

Dynamic Certified Clinical Medical Assistant with extensive experience at Mount Carmel Health System Inc. Proven ability in clinical documentation and HIPAA compliance, enhancing patient care through compassionate support and efficient inventory management. Recognized for optimizing office procedures and fostering a collaborative environment, ensuring seamless operations and exceptional patient experiences.

Overview

26
26
years of professional experience

Work History

Certified Clinical Medical Assistant

Mount Carmel Health System Inc.
11.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
  • Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
  • Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
  • Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
  • Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • OSHA recommended guideline bookkeeping.
  • Onboard new colleagues at the SIM Center by teaching them clinical skills.
  • Chair of Colleague Professional Council for the Mount Carmel Medical Group.
  • Member of the Policy & Procedure Committee for the Mount Carmel Medical Group.

GYN Medical Assistant

Marysville OBGYN
01.2014 - 11.2017
  • Improved office efficiency through meticulous inventory management and equipment maintenance.
  • Maintained full compliance with HIPAA regulations in all aspects of patient interaction and recordkeeping.
  • Assisted in the development of improved office procedures, contributing to increased productivity and overall effectiveness.
  • Maintained a safe and clean clinical environment through diligent adherence to infection control guidelines.
  • Contributed to a positive work environment by collaborating with colleagues on daily tasks and patient care.
  • Performed routine lab tests accurately, supporting timely diagnoses for patients'' gynecological issues.
  • Supported new staff members by sharing best practices, contributing to a culture of continuous learning within the practice.
  • Provided exceptional support to physicians during examinations, ensuring patient comfort and understanding.
  • Enhanced patient experience by providing compassionate and efficient care during appointments.
  • Actively participated in ongoing professional development opportunities to stay current on industry trends and advancements.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Ophthalmic Medical Technician

Agnone, Morrison & Associates
03.1999 - 10.2010
  • Assisted in developing an efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
  • Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
  • Promoted eye health education by providing patients with informative materials on proper eye wear use, hygiene practices, and disease prevention strategies.
  • Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
  • Optimized clinical efficiency by calibrating ophthalmic instruments regularly to ensure accurate readings during exams.
  • Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
  • Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
  • Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
  • Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and crosscontamination.
  • Provided hands-on training to new staff members on the proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.
  • Participated in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
  • Actively contributed to a positive clinic environment by attending team meetings and offering constructive feedback on areas for improvement in service delivery.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.

Education

No Degree - Education

Ohio State University
Marion, Ohio

High School Diploma -

Fairbanks High School
Marysville, Oh
06-1996

Skills

  • HIPAA compliance
  • Clinical documentation
  • Medical office procedures
  • Specimens collection and processing
  • Professionalism and ethics
  • Adaptable and flexible
  • Medical supply inventory
  • Diagnostic testing assistance
  • Medical equipment operation
  • Electronic health records management
  • Direct patient care
  • Reliable team player
  • Adaptable
  • Compassionate
  • Inventory and supply management

Timeline

Certified Clinical Medical Assistant

Mount Carmel Health System Inc.
11.2017 - Current

GYN Medical Assistant

Marysville OBGYN
01.2014 - 11.2017

Ophthalmic Medical Technician

Agnone, Morrison & Associates
03.1999 - 10.2010

No Degree - Education

Ohio State University

High School Diploma -

Fairbanks High School

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