Christy Ford
Fort Worth,TX
Summary
Self-motivated Licensed Nursing Home Administrator brings proven leadership, organizational and customer relations skills. With 20 years experience in the industry, I independently solve problems and keep teams on task to handle the ever changing industry.
Overview
32
32
years of professional experience
Work History
Business Office Manager
Marine Creek Nursing and Rehabilitation
2024.04 - Current
- Perform all duties of the BOM role: Collections, Medicare Billing, Admissions, Process Medicaid applications from start to finish, Resident Trust Fund, ensure all assessments completed for accurate billing (Medicaid and Medicare)
Licensed Nursing Facility Administrator/Business Office Manager
Pecan Manor Nursing and Rehabilitation
2006.06 - 2024.04
- Company Overview: Pecan Manor was a top performing facility, despite being an older facility surrounded by multiple newer nursing facilities.
- I did dual roles- Administrator and BOM
- Built relationships within the Kennedale community enhancing census development.
- Open door policy with residents, families, and staff.
- Adhered to budgeted PPDs in all areas.
- Performed all business office duties: accounts receivable, accounts payable, Medicaid pending, month end close, payroll, HR.
- Good track record with HHCS Annual Survey Results.
- High customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Coordinated cross-departmental efforts for smooth facility operations during high-demand periods.
- Engaged in a culture of promote from within.
Business Office Manager
Daybreak Venture
2003.08 - 2006.05
- Performed duties related to the business office position at 2 different facilities, Marine Creek and then transferred to Pecan Manor, at which time I was obtaining my LNFA license
Assistant Bank Manager
Bank One
1999.10 - 2001.10
General Manager
La Madeleine French Bakery and Café
1992.06 - 1999.09
- Started as part-time line staff while attending college
- I was promoted to Manager and then General Manager
- I was also a part of the travel team- helping to open new stores
Education
Licensed Nursing Facility Administrator -
Texas License
06.2006
Bachelor’s Degree - Science
University of North Texas
05.1997
Skills
- Operations Management
- Budget Management
- Managing Operations and Efficiency
- Employee Development
- Teamwork and Collaboration
Awards
- Administrator of the Year, Daybreak Venture, 2015
- Administrator of the Year, Summit LTC, 2017
References
- Jessica Wood, AR Director, Summit LTC, 903-390-6683
- Rosemary Zamora, Human Resource Director, Summit LTC, 682-220-3186
- Dr. Mohamad Elzaim, Facility Physician, 817-889-3058
- Melinda Pate, RN, LNFA, Regency Healthcare, 817-706-5277
- Debbie Jones, LMSW, The Hale Law Firm, 214-446-5080
- Jason Brezina, RN, Hospice Plus, 817-908-4460
Timeline
Business Office Manager
Marine Creek Nursing and Rehabilitation
2024.04 - Current
Licensed Nursing Facility Administrator/Business Office Manager
Pecan Manor Nursing and Rehabilitation
2006.06 - 2024.04
Business Office Manager
Daybreak Venture
2003.08 - 2006.05
Assistant Bank Manager
Bank One
1999.10 - 2001.10
General Manager
La Madeleine French Bakery and Café
1992.06 - 1999.09
Licensed Nursing Facility Administrator -
Texas License
Bachelor’s Degree - Science
University of North Texas
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