Christy Frawley
Monument,CO
Summary
Dynamic Litigation Specialist with extensive experience, excelling in litigation management and negotiation strategies. Proven track record in enhancing case outcomes through effective dispute resolution and regulatory compliance. Adept at case assessment, driving successful settlements while fostering strong relationships with defense counsel and clients.
Overview
17
17
years of professional experience
Work History
Litigation Specialist
Pacesetter Claims Service, Inc
05.2024 - 06.2025
- Managed 1st party litigated property claims for a leading Florida-based insurance company.
- Interpreted court dockets and effectively communicated with Defense Counsel to align on litigation strategies.
- Served as the designated Corporate Representative for depositions, ensuring compliance with state regulations and client objectives.
- Coordinated Pre-Trial Conference Calls and Mediations, streamlining the litigation process and enhancing case outcomes.
Appraisal Specialist / Adjuster II
Alacrity Solutions
04.2023 - 05.2024
- Actively participated as a designated member of the Alternate Dispute Resolution Team for a Florida-based insurance company.
- Managed disputed residential property claims, including Notices of Intent (NOI), Assignments of Benefits (AOB), and appraisal matters.
- Evaluated estimates to determine the feasibility of pre-appraisal settlements, ensuring efficient claim resolution.
Litigation Specialist
FKS Insurance Services, LLC
09.2022 - 02.2023
- Managed 90-100 litigated property claims, including those related to Hurricane Irma, Eta, and Ian.
- Conducted thorough case assessments to facilitate early settlements, enhancing efficiency.
- Coordinated and participated in all pre-trial activities, ensuring comprehensive representation.
- Reviewed pre-suit activities to identify weaknesses, leading to improved case strategies.
Litigation Specialist
Heritage Insurance
12.2021 - 08.2022
- Managed 1st party litigated property claims related to Hurricane Irma, ensuring compliance with legal timelines.
- Coordinated Pre-Trial Conference Calls, Mediations, and Arbitrations to facilitate effective dispute resolution.
Litigation Specialist
Claims Questions LLC
08.2021 - 12.2021
- Managed high-severity 1st party litigated property claims, ensuring thorough coverage analysis and investigation.
- Collaborated with Client Management, Client Legal, and Opposing Counsel to interpret court dockets effectively.
- Developed strategic action plans in response to court decisions and agreements, enhancing case resolution efficiency.
Commercial Claims Examiner
ICAT
Boulder, CO
07.2018 - 12.2020
- Adjusted and negotiated Commercial Property and Catastrophe claims for multiple carriers, ensuring fair settlements.
- Collaborated with insureds, public adjusters, and attorneys to facilitate efficient claims handling.
- Identified risk policies and alerted underwriting, enhancing risk management processes.
- Prepared Declination and Reservation of Rights Letters, maintaining compliance and transparency.
Independent Adjuster
Alacrity Solutions
St. Petersburg, FL
09.2017 - 01.2018
- Conducted comprehensive coverage analysis and damage evaluations for catastrophe claims from Hurricane Harvey and Hurricane Irma.
- Collaborated with homeowners and contractors to address additional damages, ensuring accurate settlements.
- Managed field investigations and coordinated with engineers and experts to determine cause and origin.
- Selected for the Supplement Team, handling Large Loss files and enhancing recovery processes.
Independent Adjuster
RENFROE
Englewood, CO
08.2015 - 08.2017
- Evaluated and negotiated complex auto bodily injury claims, ensuring fair resolutions.
- Monitored Medicare compliance and protected Medicare Liens for claims involving recipients.
- Identified suspect files and referred them to the Special Investigation Unit for further action.
Claims Adjuster
Sedgwick
Lewisville, TX
10.2011 - 08.2015
- Analyzed and processed claims lost-time and medical-only workers compensation claims.
- Processed workers compensation claims determining compensability and benefits due on long term indemnity claims, monitored reserve accuracy and files necessary documentation with state agencies.
- Processed assigned disability claims and determined benefits due pursuant to the disability plan or client contract.
- Investigated and processed first and third-party general, automotive, professional liability and property claims for multiple clients.
- Assigned onsite scene investigation, notified defense counsel, and client of accidents involving serious bodily injury.
- Identified and pursued subrogation opportunities on behalf of clients.
Claims Adjuster
Hallmark General Insurance Company Ltd.
01.2010 - 10.2011
- Investigated and resolved first and third-party claims, ensuring accurate coverage and liability determinations.
- Conducted thorough investigations for claims requiring Bodily Injury settlements, demonstrating attention to detail.
- Negotiated settlements within authority limits, achieving favorable outcomes for both the company and clients.
Claims Adjuster
Esurance
03.2008 - 01.2010
- Investigated and resolved first and third-party claims, ensuring accurate coverage and liability determinations.
- Reviewed and negotiated injury claims with minimal treatment, managing claims up to $1,500.
- Collaborated with internal teams to streamline claims processing, enhancing efficiency and customer satisfaction.
Education
Security Forces Member / Emergency Services Team
United States Air Force
Skills
- Litigation management
- Case assessment
- Regulatory compliance
- Negotiation strategies
- Court procedures
- Dispute resolution
References
Michael Asdel (Professional | Personal)
- linkedin.com/in/michael-asdel-b3a04694
- michaelasdel@gmail.com
Rah Chalmers (Professional | Personal)
- linkedin.com/in/rah-chalmers
- Rah.Chalmers@gmail.com
Tresa Green
- linkedin.com/in/tresa-green
- Greentresa44@gmail.com
Accomplishments
Claim Volume Handled
“Managed a caseload of 90–100 litigated claims simultaneously with 98% on-time resolution.”
Settlement Rate / Early Resolution Rate
“Achieved early settlement in 65% of claims, reducing litigation costs and cycle time.”
Average Resolution Time
“Closed claims in an average of 45 days vs. industry benchmark of 60 days.”
Deposition/Trial Representation
“Served as Corporate Representative in 50+ depositions with favorable outcomes in 80% of cases.”
Appraisal & ADR Success Rate
“Resolved 70% of disputed property claims through appraisal and alternate dispute resolution without litigation.”
Timeline
Litigation Specialist
Pacesetter Claims Service, Inc
05.2024 - 06.2025
Appraisal Specialist / Adjuster II
Alacrity Solutions
04.2023 - 05.2024
Litigation Specialist
FKS Insurance Services, LLC
09.2022 - 02.2023
Litigation Specialist
Heritage Insurance
12.2021 - 08.2022
Litigation Specialist
Claims Questions LLC
08.2021 - 12.2021
Commercial Claims Examiner
ICAT
07.2018 - 12.2020
Independent Adjuster
Alacrity Solutions
09.2017 - 01.2018
Independent Adjuster
RENFROE
08.2015 - 08.2017
Claims Adjuster
Sedgwick
10.2011 - 08.2015
Claims Adjuster
Hallmark General Insurance Company Ltd.
01.2010 - 10.2011
Claims Adjuster
Esurance
03.2008 - 01.2010
Security Forces Member / Emergency Services Team
United States Air Force
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