Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Gardner

New Haven,CT

Summary

Dynamic professional with a proven track record at Bank of America, excelling in recordkeeping and team leadership. Adept in MS Excel, I have successfully implemented policies that enhanced efficiency and client experience. My strong communication skills foster collaboration, driving high-performance teams to achieve sales and service goals.

Overview

26
26
years of professional experience

Work History

G-Class Secretary

United House Of Prayer For All People
01.2022 - Current
  • Document records using Quicken program and Excel
  • Work close with General Secretary to ensure accuracy on reports
  • Assist as a banker for checking weekly and perform bank runs under dual control to ensure all deposits are made with in a timely manner.

Assistant Financial Center Manager

Bank of America
03.2001 - Current
  • Built and lead high-performance team focused on achieving sales and service goals.
  • Implemented policies to improve efficiency and team performance.
  • Staying up to date on operations.
  • Collaborated with internal business partners to deliver cohesive banking experience to customers.
  • Use the Scheduling System to ensure the Financial Center is fully staffed weekly Monday-Saturday.
  • Leading the team in client experience daily

Quality Assurance Analyst

Bank of America
05.2020 - 09.2022
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Mentored and coached team members on QA topics and strategies.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Kept scripts and test cases updated with current requirements.
  • Documented testing procedures for developers and future testing use.
  • Temporary position during Covid

Sales Associate

Yale Bookstore
06.1999 - 07.2002
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.


Education

High School Diploma -

James Hillhouse High School
New Haven, CT
05.1997

Gateway Community College
New Haven, CT

Post University
Waterbury, CT

Skills

  • Recordkeeping
  • Fact-checking
  • MS Excel
  • Document management
  • Meeting preparation
  • Email communication
  • Team supervision
  • Meeting leadership

Timeline

G-Class Secretary

United House Of Prayer For All People
01.2022 - Current

Quality Assurance Analyst

Bank of America
05.2020 - 09.2022

Assistant Financial Center Manager

Bank of America
03.2001 - Current

Sales Associate

Yale Bookstore
06.1999 - 07.2002

Gateway Community College

Post University

High School Diploma -

James Hillhouse High School

Similar Profiles

CREATE PROFILE