Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Goddard

Alameda,CA

Summary

Twenty years experience in a professional office environment. Strong analytical skills, capable of assessing situations and implementing appropriate actions. effective written, electronic and interpersonal communicator. Great organizational skills and good sense of the business. Ability to work under deadlines and often under pressure. Ability to take imitative and a team player.

Overview

32
32
years of professional experience

Work History

Executive Assistant

Genesys Telecommunications
03.2019 - Current

Support the CHRO. Scheduled all internal and external meeting. Prepared meeting agenda and minutes. Coordinated all travel, file expenses, create and track department purchase orders. Handled confidential and sensitive information with discretion. Organized and coordinated conferences and department offsite.

Paraprofessional

Edison Elementary School
04.2015 - 04.2019

As a paraprofessional, I was responsible for working one on one with special needs students inside the classroom as well as outside. Responsibilities included listening to students practice reading aloud, help them understand and complete their assignments. In addition, I assisted the teachers with clerical works such as grade assignments, type up records for attendance or grades and help prepare materials for instruction

Event Planner

Self Employed
04.2011 - 04.2019

Self -started event planning that ranged from small birthday parties up to events for approximately 50+ people. I have strong verbal and written communications with a knack for organization and time management. Negotiated and budgeted events based on clients overall spend

Sales & Product Training Manager

VeriFone Inc.
02.2004 - 03.2009

Responsible for supporting seven sales managers and their customers. Created and supported training programs for our products, tailored to each customer. Strategized new training methods to be implemented. Resolved any specific problems and tailored training programs as necessary.

Director of Underwriting and Customer Service

PayPros Inc.
04.2001 - 03.2004

Provided leadership and managed the daily activities of four underwriters, six customers service representatives and two receptionist. Ensure high levels fo service delivery and was entrusted with highly sensitive information. Reported directly to the CEO.

Customer Advocate

IcVerify/Cybercash
03.1994 - 05.2001

Responsible for overseeing all our major client's satisfaction in a rapidly growing company. Prepared documents for customers and manged follow up. Provided support to managerial operations for customers. Monitored all customer inquiries and complaints and assisted in effective resolution. Ensured optimal level of customer services. Reported the CEO.

Education

High School Diploma -

Fairfield High School
Fairfield, CA

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Strategic Planning
  • Team Player
  • Self-Motivated

Timeline

Executive Assistant

Genesys Telecommunications
03.2019 - Current

Paraprofessional

Edison Elementary School
04.2015 - 04.2019

Event Planner

Self Employed
04.2011 - 04.2019

Sales & Product Training Manager

VeriFone Inc.
02.2004 - 03.2009

Director of Underwriting and Customer Service

PayPros Inc.
04.2001 - 03.2004

Customer Advocate

IcVerify/Cybercash
03.1994 - 05.2001

High School Diploma -

Fairfield High School