Christy Goeller
Kilgore,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Food Service Execution Specialist
Cefcostores
Kilgore, TX
07.2024 - Current
- Perform audits at 61 regional CEFCO locations in Texas.
- Document findings and suggest corrective measures.
- Ensure proper marketing signage is displayed.
- Ensure all product is produced and available at each location.
- Coach deli team members to upsell product when applicable.
- Implement process improvements to increase efficiency and reduce costs.
Community Involvement Specialist
Brookshire Grocery Company
Tyler, TX
01.2023 - 07.2024
- Administered operating budgets, enforcing internal expense-monitoring controls.
- Coordinated volunteer program for over twenty thousand employees over four states.
- Ordered and maintained inventory of promotional items for store purchase.
- Billed promotional items to stores and maintained general ledger.
- Standardized methods of deployment of disaster relief kitchen that serviced over one hundred and eighty cities during times of crisis.
- Documented paid volunteer time in Kronos time management system.
- Collaborated with head of People and Culture department to ensure solicitation policy compliance.
Pricing Specialist
Brookshire Grocery Company
Gladewater, TX
05.2020 - 01.2022
- Worked closely with sales teams to assess profit margins and adjust items and categories.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Worked effectively in cross-functional, fast-paced environment to complete pricing integrity tasks.
- Verified and logged deadlines in response to daily inquiries and requests.
- Identified and corrected data entry errors to prevent duplication across systems.
- Executed updated marketing plans to increase branding exposure, customer traffic, and sales.
- Accepted product into store and worked with outside sales teams to ensure acceptable levels of product were present for purchase.
- Worked with outside sales teams to home product displays ensuring correct marketing signage and pricing was in place.
Deli Manager
Brookshire Grocery Company
Gladewater, TX
10.2019 - 05.2020
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Managed team of 12 employees in high-volume deli doing more than $20,000 in business each week.
- Delegated work to staff, setting priorities and goals.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Utilized Workforce Management Systems to schedule employee vacations and make PTO adjustments
- Guided employees in applying for FMLA, short- term disability, long-term disability, and employee assistance programs.
Assistant Deli Manager
Brookshire Grocery
Kilgore, TX
10.2013 - 10.2019
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Completed monthly inventories of food and material stocks.
- Acted as intermediary between employees and management regarding human resources issues including sexual harassment and hostile work environment claims.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Posted job announcements and pre-screened applicants to candidates for available positions.
Convenience Store Manager
Clayton's Mini Mart
Kilgore, TX
04.2007 - 10.2013
- Monitored employee productivity and suggested improvements for better productivity and service delivery.
- Coordinated routine responsibilities of staff and allocated resources to meet customer demand.
- Supervised worker activities to consistently complete opening, closing and daily procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Reviewed employees work patterns and administered disciplinary measures when applicable.
- Facilitated employees raises and merit bonuses.
Education
Master of Science - Management
Texas A&M University - Commerce
Commerce, TX12-2023
Bachelor of Arts - General Studies
Texas A&M University - Commerce
Commerce, TX05.2021
Associate of Applied Science - Business Management
Kilgore College
Kilgore, TX12.2018
Skills
- Progress Evaluations Understanding
- People Skills
- Reliable & Trustworthy
- Team Management
- Supervision & Leadership
- Problem Resolution
- Training & Development
- Active Listening
- Good Work Ethic
- Microsoft Office
- Computer Skills
- Planning & Organizing
- Customer Service
- Organizational Skills
Timeline
Food Service Execution Specialist
Cefcostores
07.2024 - Current
Community Involvement Specialist
Brookshire Grocery Company
01.2023 - 07.2024
Pricing Specialist
Brookshire Grocery Company
05.2020 - 01.2022
Deli Manager
Brookshire Grocery Company
10.2019 - 05.2020
Assistant Deli Manager
Brookshire Grocery
10.2013 - 10.2019
Convenience Store Manager
Clayton's Mini Mart
04.2007 - 10.2013
Master of Science - Management
Texas A&M University - Commerce
Bachelor of Arts - General Studies
Texas A&M University - Commerce
Associate of Applied Science - Business Management
Kilgore College
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