Christy Goldsmith
Reno,NV
Summary
Experienced in networking, prospecting, and business development with a proven track record of success. Methodical and organized approach to managing demanding accounts and honed persuasive communication skills. Five years of experience in the Recruiting and Human Resource industries, consistently driving results and delivering exceptional client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Client Success Lead (Enterprise Account Manager)
EMERGE
03.2024 - 07.2024
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Worked with service and project management departments to provide total support to clients.
- Developed creative solutions to meet individual client needs.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- KPI's at Emerge included: 40 outbound calls/day, 20 phone interviews conducted/week, 12 virtual or in-person interviews conducted/week, system compliance, quarterly minimum GP of $30k.
Recruiting Lead
EMERGE
10.2023 - 03.2024
- Lead a team of 4 recruiters ensuring they hit their daily, weekly, and quarterly goals as well as guided them to success.
- Established consistent, cohesive brand across recruitment areas and platforms.
- Oversaw ongoing delivery of recruiting operations projects by identifying cross-functional dependencies and making resourcing decisions.
- Recommended recruiting systems and tools to maximize workflow productivity and enhance candidate and employee experience.
- Provided dedicated support and guidance to research leaders to help prioritize initiatives.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Developed opportunities for operational improvements across recruiting programs and implemented changes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
Corporate Recruiter
EMERGE
11.2022 - 10.2023
- Collaborated with various departments to define job qualifications.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Networked at corporate events to find potential employees.
- Completed paperwork and work authorization forms after hiring new employees.
- Facilitated new hire orientation and scheduling.
- Developed recruiting strategies to identify qualified candidates and build network.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Developed and implemented plans to improve recruitment process.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Advised managers on best practices to maintain compliance with applicable laws.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Maintained a top recruiter seat
High Volume Recruiter
EMERGE
07.2022 - 11.2022
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with hiring managers to understand job requirements and expectations.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Developed recruiting strategies to identify qualified candidates and build network.
- Advertised job opportunities on social media platforms and job boards.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Collaborated with HR leadership regarding candidate salary determinations.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Developed and implemented plans to improve recruitment process.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Advised managers on best practices to maintain compliance with applicable laws.
- Developed and monitored employee recognition programs.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Completed human resource operational requirements by scheduling and assigning employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Worked alongside global business leader to deploy new training strategies.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Assisted with writing job postings and job descriptions for boards.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Successfully contributed to hiring start classes of 50 + candidates.
Graduate Assistant
James Madison University
08.2020 - 05.2022
- Analyzed acquired information and presented to professors.
- Contributed to research and data analysis within the Human Resource department landscape.
- Use digital media and web-based content, in addition to traditional written publications to revamp old projects and design new techniques, processes, content, and projects.
- Communicate new initiatives, policies, benefits, and HR policies to the JMU community.
- Member of the recruitment and employment services team.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Completed clerical tasks such as filing, copying, and distributing mail.
Human Resources Summer Intern
Marshalls Distribution Ctr
05.2021 - 08.2021
- Heavily recruited potential new employees by contacting the applicants that applied to TJX positions as well as encouraged
others to apply online. - Scheduled and conducted interviews, drug screenings, visual accuracy tests, and new hire orientations.
- Organized and lead orientation as well as audited all paperwork to insure it was filled out correctly and all documents were
accounted for. - Planned and hiring events and advertised them through marketing tactics.
- Worked with Workers United union to create and fill internal job postings.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Developed and maintained relationships with key internal stakeholders.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided project progress updates and proposed solutions to issues.
- Facilitated successful completion of projects from concept to launch.
Human Resources Associate
InterChange Group, Inc.
10.2018 - 08.2020
- Assisting with projects in human resource departments developing knowledge and skills of the functionality.
- Experience with company operations, supervising staff, screening applications, checking candidate backgrounds, conducting orientation, assisting interviews, recruiting, and maintaining candidate databases.
- Assisting in the training of all genres of employees, including management, on company policy and procedures. Create Standard Operating Procedures (SOPs) for InterChange Cold Storage.
- Planning company events and the opening of Interchange’s new company- Interchange Express.
- Gathered personnel records from employees from each department.
- Coordinated and conducted new hire pre-interviews.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Oversaw and managed hiring process and assisted human resources.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
Server
202 Social House
12.2017 - 12.2018
Operations Assistant
Madison Union Event Services
08.2017 - 12.2018
Server
Ragazzi Italian Restaurant
06.2015 - 08.2017
Animal Care Associate
Maggies Pet Care
03.2014 - 08.2016
Education
MSED, Human Resources Development/ Adult Education - Human Resource Development
James Madison University
Harrisonburg01.2022
Bachelor of Science - Communication Studies & Human Resource Development
James Madison University
Harrisonburg01.2020
Skills
- Constructive Feedback
- Training and Development (HR)
- Sourcing
- Articulate Suite
- Adult Education
- Bullhorn
- Recruiting
- Staffing Services
- Communication
- Human Resources
- Client Engagement
- Upselling strategies
- Operations leadership
- Customer Relationship Management
Certification
- Agile Instructional Design - LinkedIn
- Inclusive Instructional Design - LinkedIn
- Virtual Interviewing for HR - LinkedIn
- Using Articulate Rise 360 for Rapid-Deployment Training - LinkedIn
Timeline
Client Success Lead (Enterprise Account Manager)
EMERGE
03.2024 - 07.2024
Recruiting Lead
EMERGE
10.2023 - 03.2024
Corporate Recruiter
EMERGE
11.2022 - 10.2023
High Volume Recruiter
EMERGE
07.2022 - 11.2022
Human Resources Summer Intern
Marshalls Distribution Ctr
05.2021 - 08.2021
Graduate Assistant
James Madison University
08.2020 - 05.2022
Human Resources Associate
InterChange Group, Inc.
10.2018 - 08.2020
Server
202 Social House
12.2017 - 12.2018
Operations Assistant
Madison Union Event Services
08.2017 - 12.2018
Server
Ragazzi Italian Restaurant
06.2015 - 08.2017
Animal Care Associate
Maggies Pet Care
03.2014 - 08.2016
MSED, Human Resources Development/ Adult Education - Human Resource Development
James Madison University
Bachelor of Science - Communication Studies & Human Resource Development
James Madison University
- Agile Instructional Design - LinkedIn
- Inclusive Instructional Design - LinkedIn
- Virtual Interviewing for HR - LinkedIn
- Using Articulate Rise 360 for Rapid-Deployment Training - LinkedIn
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