Christy Gonzalez
El Paso,TX
Summary
Dynamic Office Manager with a proven track record at Mozz Enterprises, excelling in customer service and organizational skills. Streamlined operations and enhanced collaboration, resulting in improved productivity. Expert in inventory management and vendor negotiations, delivering cost savings while fostering a positive team environment. Committed to exceptional communication and employee development.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
17
17
years of professional experience
Work History
Office Manager
Mozz Enterprises
08.2022 - 04.2025
- Streamlined office operations by implementing efficient scheduling and workflow processes.
- Managed inventory supplies, ensuring timely order fulfillment and cost control.
- Coordinated communication between departments to enhance collaboration and information flow.
- Trained new staff on office procedures and software applications for improved productivity.
- Dispatch drivers
- Billing
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Completed payroll for employees.
Restaurant Manager
Wings R Us
03.2008 - 02.2015
- Oversaw daily restaurant operations, ensuring efficiency and quality service delivery.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and executed marketing strategies to increase customer engagement and sales.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
Education
Associate of Science - Science
El Paso Community College
El Paso, TX06-2006
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
Languages
English
Native or Bilingual
Timeline
Office Manager
Mozz Enterprises
08.2022 - 04.2025
Restaurant Manager
Wings R Us
03.2008 - 02.2015
Associate of Science - Science
El Paso Community College