JASON GRIFFIN
Ashland,AL
Summary
Seasoned Technician and Supervisor with a proven track record at DIRECTV and Cheaha Cabinet, excelling in equipment repair and team leadership. Skilled in troubleshooting and customer service, I've significantly enhanced system functionality and staff performance. My approach combines meticulous attention to detail with the ability to motivate, fostering both operational efficiency and a positive work environment.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
19
19
years of professional experience
Work History
Technician
DIRECTV
09.2011 - Current
- Improved equipment performance by conducting regular maintenance and troubleshooting issues.
- Diagnosed system malfunctions for timely repairs and minimal downtime.
- Analyzed technical documentation to support troubleshooting efforts.
- Executed installation processes to ensure proper setup and functionality of systems.
Supervisor
Cheaha Cabinet
01.2008 - 09.2011
- Developed training programs for enhanced employee performance.
- Trained staff on best practices to enhance service delivery.
- Coordinated cross-functional projects to achieve organizational goals.
- Conducted performance reviews to support employee development.
Lead Personal Trainer
Legacy Cabinet
04.2006 - 01.2011
- Addressed client inquiries promptly while maintaining professionalism throughout interactions both face-to-face or via phone/email correspondence.
- Streamlined gym operations through effective scheduling, equipment maintenance, and staff management, promoting a smooth-running facility.
- Developed strong rapport with clients, fostering a supportive and motivating environment for personal growth and achievement.
- Enhanced client fitness levels by designing and implementing customized workout programs tailored to individual needs and goals.
Education
High School Diploma -
Mellow Valley High School
Cragford Al05-2002
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Preventive Maintenance
- Mechanical Knowledge
- Documentation and reporting
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
- Repair services
- Workload management
- Routine Inspections
- Equipment Repair
Timeline
Technician
DIRECTV
09.2011 - Current
Supervisor
Cheaha Cabinet
01.2008 - 09.2011
Lead Personal Trainer
Legacy Cabinet
04.2006 - 01.2011
High School Diploma -
Mellow Valley High School
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