Christy Haggler
Charlotte,NC
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
7
7
years of professional experience
Work History
Medical Unit Receptionist
Novant Health, Inc
Charlotte, NC
04.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Branch Coordinator
Truist Bank
Charlotte, NC
06.2021 - 03.2023
- Assisted customers with opening new accounts or closing existing ones as needed.
- Performed daily balancing of the cash drawer as well as other assigned duties such as ATM monitoring or check cashing.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Managed a team of tellers and ensured proper training on all banking policies and procedures.
Patient Services Coordinator
Novant Health, Inc
Kernersville, NC
04.2019 - 06.2021
- Greeted patients and visitors in a friendly and professional manner.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with scheduling appointments for patients.
- Scheduled laboratory tests or diagnostic imaging studies as directed by physicians.
- Processed referrals for specialty care services as needed.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
Telemetry Technician
Novant Health, Inc
Winston Salem, NC
10.2017 - 04.2019
- Performed remote monitoring of patient vital signs, alarms, and other data to ensure appropriate care was provided.
- Responded promptly to all alarm notifications from patients' monitors.
- Demonstrated knowledge of basic cardiac rhythms interpretation and ability to respond appropriately when necessary.
Education
High School Diploma -
West Charlotte High School
Charlotte, NC06-2009
Skills
- Clerical Support
- Data Entry
- Multitasking and prioritization
- Positive and professional
- Time Management
Timeline
Medical Unit Receptionist
Novant Health, Inc
04.2023 - Current
Branch Coordinator
Truist Bank
06.2021 - 03.2023
Patient Services Coordinator
Novant Health, Inc
04.2019 - 06.2021
Telemetry Technician
Novant Health, Inc
10.2017 - 04.2019
High School Diploma -
West Charlotte High School
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