Christy Hagler
Roebuck,SC
Summary
Self-motivated and reliable professional with 15+ years experience providing executive support and team leadership to business operations. Skilled in thriving in fast-paced environments while maintaining focus on quality and attention to detail. A talented communicator, building trust with customers/clients to ensure satisfaction, resolve concerns, and foster long-term loyalty. Proficient in MS Office, Google Suites, social media, mobile development, and leveraging emerging technologies for business applications.
Overview
20
20
years of professional experience
Work History
Stay at Home Parent/Small Business Owner
Self-employeed
01.2017 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Conducted market research to identify competitive advantages in similar businesses.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Real Estate Paralegal
Spartanburg Regional Healthcare System
09.2011 - 03.2012
- Optimized lease templates to expedite the editing process of legal documents: space use lease agreements, lease amendments, and real estate contracts for hospital properties.
- Facilitated efficient communication between physicians, office administration, and counsel regarding lease agreement terms and amendments.
- Streamlined lease negotiation processes by implementing efficient document management systems.
- Led lease management initiatives by delivering impactful projections and presentations to the hospital's Chief Executive Officer.
- Efficiently maintained detailed lease information, including all critical dates and financial requirements, through Compliance 360 real estate software.
Executive Administrative Assistant
Extended Stay Hotels, Corporate Office
02.2008 - 05.2011
- Delivered high-level executive support in a fast-paced legal department to the Executive Vice President/General Counsel and Associate General Counsel.
- Drafted leases for billboard, cell tower, oil and gas, and parking lot projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Spearheaded due diligence by creating a file transfer protocol (FTP) site, where requested documents could be electronically uploaded for retrieval by bankruptcy attorneys.
- Collaborated with team and property managers to resolve guest issues
- Created a specialized database for external legal counsel tailored to each state, providing hotel managers and field staff with resources for property issues, dispute resolution, and evictions.
- Subpoena request liaison for 686 properties and corporate headquarters.
Executive Administrative Assistant
Advance America, Corporate Office
06.2004 - 10.2007
- Provided executive-level administrative support to the Vice President of Legal and Regulatory Affairs, VP of Internal Audit, Corporate Secretary, and two corporate counsels.
- Orchestrated quarterly board of director meetings; assembled and delivered board books, maintained board correspondence, and coordinated board member travel arrangements.
- Processed all allibilling and forecasted quarterly budgetary reports.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Tackled and addressed top-level, high-priority issues while maintaining professional discretion.
- Worked in tandem with fellow administrative team members to fulfill project requirements, devise solutions, and adhere to deadlines.
- Handled expense report processing, invoice reconciliation efficiently, allowing executives to focus on high-priority responsibilities without distraction.
Education
Business Administration And Management
Spartanburg Technical College
Spartanburg, SC2016
Skills
- Organizational Efficiency
- Customer Relationship Management
- Fast Learner
- Strategic Planning
- Information Confidentiality
- Problem-Solving
- Research and Development
- Project Management
- Accounts Receivable
- Advanced MS Office Suite
- Budget Management
- Technical Support
Timeline
Stay at Home Parent/Small Business Owner
Self-employeed
01.2017 - Current
Real Estate Paralegal
Spartanburg Regional Healthcare System
09.2011 - 03.2012
Executive Administrative Assistant
Extended Stay Hotels, Corporate Office
02.2008 - 05.2011
Executive Administrative Assistant
Advance America, Corporate Office
06.2004 - 10.2007
Business Administration And Management
Spartanburg Technical College
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