Christy Herndon

Seasoned Hospice Director of Business Development with a solid history in strategic planning and execution. Award-winning hospice marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance. Strong understanding of market dynamics, business operations, and leading teams to achieve company objectives. Known for creativity in problem-solving, negotiation skills, and ability to forge strategic partnerships that drive growth. Previous work has led to significant revenue increases, new market penetration and improved client relationships.

SMU graduate with a Bachelor’s Degree in Psychology from SMU and 16+ years of transferable healthcare experience that display my ability to prioritize a diverse range of tasks simultaneously which include, balancing the needs of multiple patients and their families, exceptional communication skills with referral sources while at the same time researching new provider practices in person and completing legal paperwork on time per the State of Texas regulations. I am an extremely driven, empathetic, ethical, polished professional that focuses on every client as an individual. I firmly believe this allows each client the utmost respect that they deserve while at the same time allowing me to focus on putting other people’s needs first, which is very important to me personally and my passion for helping others. I have set high expectations on how I would want someone to treat me during my time of need and uncertainty, which has displayed itself in my entire working career by the way I represent myself in the community with dignity and integrity. I thrive in high-stress, high-pressure environments and situations that have consistently required me to utilize my superior communication skills which is necessary for my team to coordinate the care of everyone that was suffering with a terminal diagnosis., Adeptly manage multiple tasks in a fast-paced work environment while pursuing educational goals. Proven ability to focus, prioritize, plan, and organize to consistently meet deadlines and reach goals., Honed written and verbal communication skills through on-the-job experiences, regularly crafting a broad spectrum of documents and successfully interacting with adversarial parties. Active listener with capacity for empathy and conflict resolution., Successfully interface with internal and external members of cross-functional teams balancing personal achievement with group goals. Deal effectively with a wide variety of people including management, co-workers, clients, law enforcement, and social workers toward a positive resolution., Self-motivated as evidenced by educational and career progression; adapt quickly to changes in plans; strong work ethic, proven analytical ability and decision-making skills; high tolerance for stress; contribute to a supportive team environment.