Christy Howarth

Seattle,WA

Summary

Talented Hospitality Facilitator offering over 20 years of progressive experience in customer-facing roles. A background of high end restaurants, Walt Disney World experience, event management, and multi-million dollar producing real estate career, provides the superior knowledge of client relations/retention, and legendary service. Dedicated to bringing clients' vision to fruition through sound planning, insightful experience, and superior communication. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.

Overview

years of professional experience

Work History

Leasing Specialist

Redside Partners

Seattle, WA

10.2023 - Current

Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Fielded interested leads' phone calls and emails, providing immediate response to questions.
Received, checked and processed applications for new leases.
Explained policies and procedures to tenants and enforced rules.
Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms and document updates, payments and property maintenance services.
Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions and publications.
Arranged furniture pieces in order to create inviting spaces for visitors.

Furniture Design Sales Associate

Crate and Barrel

Seattle, WA

04.2023 - 10.2023

Worked with creative personnel to establish and create designs related to brand and communications.
Greeted customers and offered to assist with showroom navigation and selecting products.
Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
Assisted customers with questions regarding products and services, delivering exceptional experiences through responsive service.
Documented customer correspondence in CRM to track requests, problems and solutions.
Refined and demonstrated excellent listening skills by asking probing questions and overcoming objections.
Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
Visited home sites when necessary to assess and fulfill customer needs.
Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.

Licensed Realtor

Berkshire Hathaway Home Services

Tampa, FL

11.2020 - 01.2023

Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Negotiated contracts and educated sellers and buyers about legal disclosures.
Maintained current and accurate CRM database of prospective customers.
Hosted property tours and open houses to generate property interest and network with potential clients.
Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
Researched and determined competitive market price.
Represented buyers and sellers in major real estate transactions.
Established positive flow of communication with clients, banks and attorneys to foster seamless property transactions.
Assisted homeowners with relocation and moving services after sale of each home.
Attended and participated in industry events.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Licensed Realtor/Events Manager

Cartwright Realty

Tampa, Florida

02.2015 - 11.2020

Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Networked with industry contacts to expand knowledge of real estate markets and best practices.
Called or emailed lapsed clients to inquire about continuing needs.
Customized menus and managed food preparation for special events.
Met prospective customers through networking to increase local business and venue clientele.
Promoted services to drive revenue, liaising with sales team members, providing quotes and drafting proposals for client presentation.
Worked in close collaboration with team members to ensure customers received high-quality service.
Oversaw food preparation, production and presentation according to quality standards.

Skills

Networking and Prospecting
Adaptability and Flexibility
Negotiation Management

Leads Prospecting
Client Relations
Sales Pipeline Management

Timeline