Summary
Overview
Work History
Education
Skills
CDL holder
Timeline
Generic

Christy Jackson

Customer Service
Sugar Hill,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. An experienced customer service team player who excels at relationship building. Knowledgeable in providing through customer service to clients, customers, and fellow colleagues. Skilled at problem solving conflict resolution. Super Friendly, people loving, enthusiastic, and easy to get along with is how people would describe me. Carry excellent customer relation skills, proactive problem solver who is good at thinking "out of the box" and a drive to learn new and exciting things. Proven team player who works well alone, or with little or no supervision and believe to be an excellent team player.

Overview

12
12
years of post-secondary education
13
13
years of professional experience

Work History

Special Needs Bus Manager

Gwinnett County Public School System
Suwanee, GA
01.2015 - Current
  • Responsible for safe and orderly transportation of students with special disabilities on a assigned route.
  • Holder of CDL Class B License and operate a school bus.
  • Adhere's to strict and established schedule.
  • Student management
  • Help students according to their individual needs, learn and adapt to each student's special medical, physical, communicative, and emotional needs.
  • Carry out safety procedures.

Server Manager

Mangia Mangia
Newbury , OH
06.2012 - 07.2014
  • Lead Team of servers to consistently meet customer service and sales targets.
  • Handle money and prepare bank deposits.
  • Oversees staff performance and peak efficiency and quality.
  • Handled all customer concerns.
  • Weekly employee Scheduling.
  • Performed Payroll

Customer Service Associate/Service Advisor Assistant

Toyota Mall Of Georgia
Buford, GA
02.2001 - 12.2004
  • Handled all incoming calls (10 incoming lines) and directed each call to appropriate departments.
  • Handled all customers needs and assisted incoming customers with help and answers.
  • Responsible for all cash flow into service, parts, and bodyshop departments.
  • Inspected vehicles returned back to rental department.
  • Contacted customers on their experiences with Toyota Mall of Ga.
  • Scheduled service and body shop appointments.
  • Took inventory on new vehicle inventory.
  • Inputed daily and weekly service and body shop reports.
  • Registered payroll for bodyshop employee.
  • Daily tag and title office runs.

Cashier/Assistant

Preston Chevrolet
Burton, OH
09.1997 - 05.1998
  • Worked with sales and service writers to support customer needs.
  • Responsible for all incoming call flow of 8 business lines.
  • Follow up calls to customers on their purchases for feedback.
  • Contact customers to address any complaints or problems and try to resolve issues before forwarding to a superior.
  • Responsible for large amounts of money.
  • Log all service and bodyshop tickets and run daily reports scanning for errors or non payments.

Education

No Degree - Social Services

Kent State University
Kent, OH
08.2013 - Current

High School Diploma -

Berkshire High School
Burton, OH
08.1990 - 05.1994

Skills

    Good telephone etiquette

undefined

CDL holder

I hold a CDL class B

Timeline

Special Needs Bus Manager

Gwinnett County Public School System
01.2015 - Current

No Degree - Social Services

Kent State University
08.2013 - Current

Server Manager

Mangia Mangia
06.2012 - 07.2014

Customer Service Associate/Service Advisor Assistant

Toyota Mall Of Georgia
02.2001 - 12.2004

Cashier/Assistant

Preston Chevrolet
09.1997 - 05.1998

High School Diploma -

Berkshire High School
08.1990 - 05.1994

Similar Profiles

CREATE PROFILE
Christy JacksonCustomer Service